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outcall cisco doesnt work

ares
Level 1
Level 1

i have problem i can't dial outcall 

the configuration 

Call-Center#show run
Call-Center#show running-config
Building configuration...

 

Current configuration : 4976 bytes
!
! Last configuration change at 18:21:35 Iraq Sat Jul 23 2022
!
version 15.6
service timestamps debug uptime
service timestamps log uptime
no service password-encryption
service internal
!
hostname Call-Center
!
boot-start-marker
boot system flash0:c2951-universalk9-mz.SPA.156-3.M9.bin
boot-end-marker
!
!
enable secret 5 $1$aYEm$VPFyPhn1JTBP0KexYwYSB/
!
no aaa new-model
clock timezone Iraq 3 0
!
!
!
!
!
!
!
!
!
!
!
ip dhcp excluded-address 192.168.10.1 192.168.10.10
ip dhcp excluded-address 192.168.20.1 192.168.20.10
!
ip dhcp pool vlan20
network 192.168.20.0 255.255.255.0
default-router 192.168.20.4
option 150 ip 192.168.20.4
!
!
!
ip domain name yourdomain.com
ip cef
no ipv6 cef
!
multilink bundle-name authenticated
!
!
!

!
!
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
redirect ip2ip
sip
registrar server
!
voice class codec 1
codec preference 1 g711ulaw
!
!
!
!
!
!
!
!
vxml logging-tag
license udi pid CISCO2951/K9 sn FCZ190871A6
!
!
!
redundancy
notification-timer 120000
!
!
!
!
!
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
no ip address
duplex auto
speed auto
!
interface GigabitEthernet0/0.10
encapsulation dot1Q 10
ip address 192.168.10.2 255.255.255.0
!
interface GigabitEthernet0/0.20
encapsulation dot1Q 20
ip address 192.168.20.4 255.255.255.0
!
interface GigabitEthernet0/0.30
encapsulation dot1Q 30
ip address 192.168.30.2 255.255.255.0
!
interface GigabitEthernet0/0.40
encapsulation dot1Q 40
ip address 192.168.40.2 255.255.255.0
!
interface GigabitEthernet0/1
ip address 192.168.1.140 255.255.255.0
ip nat outside
ip virtual-reassembly in
duplex auto
speed auto
!
interface GigabitEthernet0/2
no ip address
shutdown
duplex auto
speed auto
!
ip forward-protocol nd
!
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
ip http path flash:/gui
!
ip nat inside source list 20 interface GigabitEthernet0/1 overload
ip route 0.0.0.0 0.0.0.0 192.168.1.1
!
!
nls resp-timeout 1
cpd cr-id 1
!
access-list 20 permit 192.168.20.0 0.0.0.255
!
control-plane
!
!
!
!
!
!
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!
!
!
!
dial-peer voice 10 voip
destination-pattern ...........
session target ipv4:192.168.20.241
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
!
!
!
gatekeeper
shutdown
!
!
telephony-service
max-ephones 90
max-dn 40
ip source-address 192.168.20.4 port 2000
max-conferences 32 gain -6
transfer-system full-consult
!
!
ephone-dn 1
number 101
!
!
ephone-dn 2
number 102
name Mahmood
!
!
ephone 1
mac-address 0016.C715.9D81
keepalive 300
type 7960
button 1:1
!
!
!
ephone 2
mac-address 24B6.57B1.3ABB
type 7911
button 1:2

 

and when i dial a number for example 07701571715 this error shows 

 

00:46:09: ephone-2[1/2][SEP24B657B13ABB]:KeypadButtonMessage 9
00:46:09: ephone-2[1/2]:
00:46:09: bulk_sd_search_lists:Entry: digit:9, prefix= # state=7, index= 1
00:46:09: ephone-2[1/2][SEP24B657B13ABB]:
00:46:09: bulk_sd_search_lists: button= 9 state NOT_IN_SD
00:46:09: SkinnyGetCallState for DN 2 chan 1 SIEZE
00:46:09: called DN -1 chan 1, calling DN -1 chan 1 phone 2 s2s:0
00:46:09: SkinnyGetCallState for DN 2 chan 1 SIEZE
00:46:09: called DN -1 chan 1, calling DN -1 chan 1 phone 2 s2s:0
00:46:09: ephone-2[1/2][SEP24B657B13ABB]:Store ReDial digit: 07701529889
00:46:09: ephone-2[1/2]:SkinnyTryCall to 07701529889 instance 1 start at 0 secondary 0

00:46:19: SkinnyGetMultiMediaCapabilities: dn: 2, chan: 1
00:46:19: ephone-2[1/2][SEP24B657B13ABB]:SkinnyGetMultiMediaCapabilities: dn: 2, chan: 1
00:46:19: SkinnyUpdateDnState by EFXS_PROCEEDING
for DN 2 chan 1 to state ALERTING
00:46:19: ephone-2[1/2]:UpdateCallState DN 2 chan 1 state 1 calleddn -1 chan 1
00:46:19: ephone-2[1/2]:Binding ephone-2 to DN 2 chan 1 s2s:0
00:46:19: ephone-2[1/2]:Block FAC when call at ALERTING
00:46:19: Skinny Call State change for DN 2 chan 1 ALERTING from SIEZE
00:46:19: ephone-(2) DN 2 chan 1 calledDn -1 chan 1 callingDn -1 chan 1 :: port=0
00:46:19: SkinnyUpdateCstate DN 2 chan 1 cstate 3
00:46:19: SkinnyGetCallState for DN 2 chan 1 ALERTING
00:46:19: called DN -1 chan 1, calling DN -1 chan 1 phone 2 s2s:0
00:46:19: ephone-2[1/2][SEP24B657B13ABB]:SkinnyUpdateCstate first phone for DN 2 chan 1 ref 19
00:46:19: ephone-2[1/2]:SkinnyUpdateCState activeLine 1 chan 1 DN 2 ref 19
00:46:19: ephone-2[1/2][SEP24B657B13ABB]:Send TsProceed for TsRingOut DN 2 line 1 chan 1
00:46:19: ephone-2[1/2]:DialedNumber: 07701529889 DN 2 line 1 ref 19
00:46:19: ephone-2[2]:SetCallState line 1 DN 2(-1) chan 1 ref 19 TsProceed
00:46:19: ephone-2[1/2]:SkinnyTrackActiveCall for line 1 ref 19 state 12 (slot 0)
00:46:19: ephone-2[2]:SetCallState line 1 DN 2(-1) chan 1 ref 19 TsRingOut
00:46:19: ephone-2[1/2]:SkinnyTrackActiveCall for line 1 ref 19 state 3 (slot 0)
00:46:19: ephone-2[1/2]:CallPrompt line 1 ref 19:tag 122 (Ring Out)
00:46:19: ephone-2[1/2]:SelectPhoneSoftKeys set 8 mask FFFE for line 1 ref 19
00:46:19: SkinnyGetCallState for DN 2 chan 1 ALERTING
00:46:19: called DN -1 chan 1, calling DN -1 chan 1 phone 2 s2s:0
00:46:19: ephone-2[2]:SetLineLamp 1 to ON
00:46:19: SkinnyUpdateDnState set call info for DN 2 chan 1
00:46:19: SkinnySetCallInfoName calling dn 2 chan 1 dn 2 chan 1,calling [102] called [07701529889] calling name Mahmood
00:46:19: SetCallInfo DN 2 chan 1 is not skinny-to-skinny
00:46:19: SkinnyGetCallState for DN 2 chan 1 ALERTING
00:46:19: called DN -1 chan 1, calling DN -1 chan 1 phone 2 s2s:0
00:46:19: ephone-2[1/2][SEP24B657B13ABB]:SkinnyDisplayCallInfo outgoing call line 1 ref 19
00:46:19: ephone-2[1/2][SEP24B657B13ABB]:SkinnyDisplayCallInfo callingNumber=102

00:46:19: ephone-2[1/2][SEP24B657B13ABB]:SkinnyDisplayCallInfo calledNumber=07701529889

00:46:19: ephone-2[2]::callingNumber 102

00:46:19: ephone-2[2]::callingParty 102

00:46:19: ephone-2[1/2]:Call Info DN 2 line 1 ref 19 call state 1 called 07701529889 calling 102 origcalled
00:46:19: ephone-2[1/2]:SkinnyTryCall to 07701529889 instance 1 start at 0 secondary 0

00:46:19: Got ephone huntgroup tag -1 for 07701529889
00:46:19: Got voice huntgroup tag -1 for 07701529889
00:46:19: ephone-2[1/2]:SkinnyTryCall to 07701529889 instance 1 start at 0 secondary 0

00:46:19: ephone-2[1/2][SEP24B657B13ABB]:
00:46:19: bulk_speeddial_update_callinfo: 1
00:46:19: ephone-2[1/2]:Call Info DN 2 line 1 ref 19 called 07701529889 calling 102 alternateCalling 102 origcalled 07701529889 calltype 2
00:46:19: ephone-2[1/2][SEP24B657B13ABB]:Call Info for chan 1
00:46:19: ephone-2[1/2][SEP24B657B13ABB]:SkinnyDisplayCallInfo callingName=Mahmood

00:46:19: ephone-2[1/2]:SkinnyDisplayCallInfo No-calledName
00:46:19: peer_vdb is NULL for DN 2, chan 1 at SkinnyIsPeerNonSCCP
00:46:19: skinnyDeleteDpSessionStatsPending: callId=32 dn=2 ch=1
00:46:19: SkinnyTransfereeHairpinRinging: dn 2 chan 1 tonetype 37
00:46:19: dn_tone_control DN=2 chan 1 tonetype=37:DtReorderTone onoff=1 pid=431
00:46:19: ephone-2[1/2][SEP24B657B13ABB]:DN 2 disc reason 38 state ALERTING
00:46:19: SkinnyGetCallState for DN 2 chan 1 ALERTING
00:46:19: called DN -1 chan 1, calling DN -1 chan 1 phone 2 s2s:0
00:46:19: SkinnyGetCallState for DN 2 chan 1 ALERTING
00:46:19: called DN -1 chan 1, calling DN -1 chan 1 phone 2 s2s:0
00:46:19: ephone-2[1/2][SEP24B657B13ABB]:is_auto_local 0 for DN 2
00:46:19: ephone-2[1/2][SEP24B657B13ABB]:SkinnySetToneRef callRef 0x13 tone 0x25
00:46:19: ephone-2[1/2]:SkinnyPhoneTone: StartTone sent: normal line=1 ref=19 tone=0x25
00:46:19: Skinny StartTone 37 sent on ephone socket [2] DtReorderTone
00:46:19: ephone-2[1/2]:CallPrompt line 1 ref 19:tag 122 (Ring Out)
00:46:19: ephone-2[1/2]:SelectPhoneSoftKeys set 8 mask FFFE for line 1 ref 19
00:46:19: ephone-2[1/2]:CallPrompt line 1 ref 19:tag 156 (Unknown number)
00:46:24: ephone-2[1/2][SEP24B657B13ABB]:MediaPathEventMessage Handset ON
00:46:24: ephone-2[1/2]:MediaPathEventMessage
00:46:24: ephone-2[1/2][SEP24B657B13ABB]:MediaPathEventMessage Handset OFF
00:46:24: ephone-2[1/2]:MediaPathEventMessage
00:46:24: ephone-2[1/2][SEP24B657B13ABB]:ONHOOK (from phone msgID=7)
00:46:24: ephone-2[1/2]:fStationOnHookMessage: phone normal line=1 ch=1
00:46:24: ephone-2[1/2][SEP24B657B13ABB]:ClearCallPrompt line 1 ref 19
00:46:24: ephone-2[1/2][SEP24B657B13ABB]:
00:46:24: bulk_speeddial_init_ephone: 1
00:46:24: ephone-2[1/2]:Line 1 chan 1 refresh (DN 2 state=1)
00:46:24: ephone-2[1/2][SEP24B657B13ABB]:Check for transfer commit line 1 chan 1
00:46:24: ephone-2[1/2][SEP24B657B13ABB]:Clean-up transferor_dn -1 consult_dn -1
00:46:24: ephone-2[1/2][SEP24B657B13ABB]:Set FAC enabled (0) and dial mode (4)
00:46:24: SkinnyGetCallState for DN 2 chan 1 ALERTING
00:46:24: called DN -1 chan 1, calling DN -1 chan 1 phone 2 s2s:0
00:46:24: ephone-2[1/2][SEP24B657B13ABB]:Onhook clean up for DN 2 chan 1 in state 1
00:46:24: ephone-2[2]:call clean up this DN 2 chan 1 was calling other DN -1 chan 1
00:46:24: this ephone-2 other ephone-(-1) other DN state UNKNOWN
00:46:24: ephone-2[1/2][SEP24B657B13ABB]:Media already stopped line 1 DN 2 chan 1
00:46:24: ephone-2[1/2]:UpdateCallState DN 2 chan 1 state 0 calleddn -1 chan 1
00:46:24: ephone-2[1/2]:Binding ephone-2 to DN 2 chan 1 s2s:0
00:46:24: ephone-2[1/2][SEP24B657B13ABB]:Set FAC enabled (0) and dial mode (4)
00:46:24: DN 2 chan 1 End Voice_Mode
00:46:24: SkinnySetDnInvokeId DN 2 chan 1 id 0 set=0
00:46:24: SkinnyStopDnRecallTimer: dn 2 chan 1
00:46:24: SkinnyGetCallState for DN 2 chan 1 IDLE
00:46:24: called DN -1 chan 1, calling DN -1 chan 1 phone -1 s2s:0
00:46:24: SkinnySetCallInfoName calling dn -1 chan 1 dn 2 chan 1,calling [] called []
00:46:24: SetCallInfo DN 2 chan 1 is not skinny-to-skinny
00:46:24: Skinny Call State change for DN 2 chan 1 IDLE from ALERTING
00:46:24: ephone-(2) DN 2 chan 1 calledDn -1 chan 1 callingDn -1 chan 1 :: port=0
00:46:24: SkinnyUpdateCstate DN 2 chan 1 cstate 2
00:46:24: SkinnyGetCallState for DN 2 chan 1 IDLE
00:46:24: called DN -1 chan 1, calling DN -1 chan 1 phone -1 s2s:0
00:46:24: ephone-2[1/2][SEP24B657B13ABB]:SkinnyUpdateCstate first phone for DN 2 chan 1 ref 19
00:46:24: ephone-2[1/2][SEP24B657B13ABB]:UpdateCState found DN 2 on line 1
00:46:24: ephone-2[1/2]:SkinnyUpdateCState process cstate 2 for inactive DN 2 chan 1 line 1 (activeLine=0 whisperLine=0)
00:46:24: ephone-2[1/2]:SkinnyUpdateCstate inactive (overlay) line 1 for DN 2 ref 19 combo=0
00:46:24: DN 2 chan 1 ephone-2 state set to 2
00:46:24: SkinnyGetCallState for DN 2 chan 1 IDLE
00:46:24: called DN -1 chan 1, calling DN -1 chan 1 phone -1 s2s:0
00:46:24: ephone-2[2]:SetCallState line 1 DN 2(2) chan 1 ref 19 TsOnHook
00:46:24: ephone-2[1/2]:SkinnyTrackActiveCall for line 1 ref 19 state 2 (slot 0)
00:46:24: ephone-2[1/2]:SelectPhoneSoftKeys set 0 mask FFBF for line 1 ref 19
00:46:24: SkinnyGetCallState for DN 2 chan 1 IDLE
00:46:24: called DN -1 chan 1, calling DN -1 chan 1 phone -1 s2s:0
00:46:24: SkinnyGetCallState for DN 2 chan 1 IDLE
00:46:24: called DN -1 chan 1, calling DN -1 chan 1 phone -1 s2s:0
00:46:24: ephone-2[1/2]:Clean Up Speakerphone state
00:46:24: ephone-2[1/2]:SpeakerPhoneOnHook
00:46:24: ephone-2[1/2][SEP24B657B13ABB]:SkinnyGetToneRef toneRef 0x13 callRef 0x13
00:46:24: ephone-2[1/2]:SkinnyPhoneToneDirect: StopTone sent: normal line=1 ref=19 tone=0x0
00:46:24: Skinny StopTone sent on ephone socket [2]
00:46:24: SkinnyGetCallState for DN 2 chan 1 IDLE
00:46:24: called DN -1 chan 1, calling DN -1 chan 1 phone -1 s2s:0
00:46:24: ephone-2[1/2]:SelectPhoneSoftKeys set 0 mask FFBF for line 0 ref 0
00:46:24: SkinnyGetCallState for DN 2 chan 1 IDLE
00:46:24: called DN -1 chan 1, calling DN -1 chan 1 phone -1 s2s:0
00:46:24: ephone-2[2]:SetLineLamp 1 to OFF
00:46:24: UnBinding ephone-2 from DN 2 chan 1
00:46:24: ephone-2[1/2][SEP24B657B13ABB]:SkinnyArmPhoneCallbacks scan 1 lines
00:46:24: ephone-2[1/2][SEP24B657B13ABB]:SkinnyCheckPendingCallBackPhone scan 1 lines
00:46:24: ephone-2[1/2]:---SkinnySyncPhoneDnOverlays is onhook
00:46:24: SkinnyGetCallState for DN 2 chan 1 IDLE
00:46:24: called DN -1 chan 1, calling DN -1 chan 1 phone -1 s2s:0
00:46:24: ephone-2[1/2]:SpeakerPhoneOnHook
00:46:24: ephone-2[1/2]:Speaker is not on, SpeakerPhoneOnHook suppressed
00:46:24: ephone-2[1/2]:SelectPhoneSoftKeys set 0 mask FFBF for line 1 ref 19
00:46:24: ephone-2[1/2][SEP24B657B13ABB]:SkinnyArmPhoneCallbacks scan 1 lines
00:46:24: ephone-2[1/2][SEP24B657B13ABB]:SkinnyCheckPendingCallBackPhone scan 1 lines
00:46:24: SkinnyGetCallState for DN 2 chan 1 IDLE
00:46:24: called DN -1 chan 1, calling DN -1 chan 1 phone -1 s2s:0
00:46:24: ephone-2[1/2]:SkinnyConfirmOnHookAck: dn 2 chan 1 dn_index 2 phone=1, pickupOnHook=0
00:46:24: ephone-2[1/2][SEP24B657B13ABB]:SkinnyCheckPendingCallBackPhone scan 1 lines
00:46:24: dn_tone_control DN=2 chan 1 tonetype=0:DtSilence onoff=0 pid=431
00:46:24: SkinnyGetCallState for DN 2 chan 1 IDLE
00:46:24: called DN -1 chan 1, calling DN -1 chan 1 phone -1 s2s:0
00:46:24: ephone-2[1/2]:Check toneOn state for last_phone

 

 

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