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Paging issue with CME 3.4 and Bogen system

putney_m
Level 1
Level 1

I am working on a CME 3.4 system running on a 2821 router. We are currently using an ATA-186 to interface between the Router and Bogen system. The problem that we are running into is that if someone picks up a phone and dials 88 to page and then hangs up in less than 10 second there is an annoying tone that is played through the Bogen system until you reset the paging system. Does anyone have any suggestions as to how to troubleshoot/fix this issue?

Thanks.

Michael Putney

DN for the Paging system:

!
ephone-dn  49
number 88
description Paging
name Paging
hold-alert 15 originator
!

Ephone Configuration for the ATA

!
ephone  40
mac-address 0011.932B.9538
type ata
button  1:49
!

Output from SH Ephone ATA:

M-2821#sh ephone ata


ephone-40 Mac:0011.932B.9538 TCP socket:[22] activeLine:0 REGISTERED in SCCP ver 3
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0
IP:10.18.1.27 11280 ATA Phone  keepalive 103333 max_line 2 dual-line
button 1: dn 49 number 88 CH1   IDLE   

Output from Router

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