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Phone 9951 cannot register in CME

eigrpy
Level 4
Level 4

Hi Sip phone 9951 can get ip address from dhcp, but cannot register in CME. debug tftp event show nothing. The below is some of configuration. Anyone can help to resolve it? thank you

 

ip dhcp pool vlan10
network 10.10.10.0 255.255.255.0
default-router 10.10.10.10
option 150 ip 10.10.10.10 !
!
voice service voip
allow-connections sip to sip
sip
registrar server
asymmetric payload full

 

voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g729r8
video codec h264
!
!
voice register global
mode cme
source-address 10.10.10.10 port 5060
timeouts interdigit 3
max-dn 10
max-pool 5
timezone 21
create profile sync 000310686004524A
camera
video

!

voice register dn 1
number 1111
name HQ PSTN
label HQ PSTN +1 408 5151111
!
voice register dn 2
number 2222
name Site B PSTN
label Site B PSTN +1 972 5252222
!

voice register pool 1
id mac C40A.CBE1.3B40
type 9951
number 1 dn 1
number 2 dn 2
number 3 dn 5
number 4 dn 3
number 5 dn 6
number 6 dn 4
voice-class codec 1

PSTNR#show voice register tftp-bind
tftp-server syncinfo.xml url system:/cme/sipphone/syncinfo.xml
tftp-server SIPDefault.cnf url system:/cme/sipphone/SIPDefault.cnf
tftp-server softkeyDefault_kpml.xml url system:/cme/sipphone/softkeyDefault_kpml.xml
tftp-server softkeyDefault.xml url system:/cme/sipphone/softkeyDefault.xml
tftp-server featurePolicyDefault.xml url system:/cme/sipphone/featurePolicyDefault.xml
tftp-server SEPC40ACBE13B40.cnf.xml url system:/cme/sipphone/SEPC40ACBE13B40.cnf.xml

 

2 Replies 2

Amine Nouasri
Level 3
Level 3
Under voice register global, try updating create sync profile with mac C40ACBE13B40 to match the address listed in the config.

sudaggar
Cisco Employee
Cisco Employee
please configure below:

voice service voip
sip
bind control source-interface <GigabitEthernet0/1> (please check interface for SIP traffic)
bind media source-interface <GigabitEthernet0/1> (please check interface for SIP traffic)

voice register global
tftp-path flash:
create cnf