02-09-2009 09:30 AM - edited 03-15-2019 04:05 PM
Hi All,
I am trying to add phone button template for 7941 in callmanager 4.0. I don't see 7941 template to make a copy of it. how can I add phone button template in callmanager for 7941?
thanks
Alex
Solved! Go to Solution.
02-09-2009 10:18 AM
Alex,
Here is the link for the latest device pack for your version of ccm (4.0(2a)sr1a).
http://tools.cisco.com/support/downloads/go/ImageList.x?relVer=4.0%282a%29_SR1a&mdfid=278447522&sftType=Unified+Communications+Manager%2FCallManager+Device+Packages&optPlat=&nodecount=11&edesignator=null&modelName=Cisco+Unified+CallManager+Version+4....')">http://tools.cisco.com/support/downloads/go/ImageList.x?relVer=4.0%282a%29_SR1a&mdfid=278447522&sftType=Unified+Communications+Manager%2FCallManager+Device+Packages&optPlat=&nodecount=11&edesignator=null&modelName=Cisco+Unified+CallManager+Version+4....
And yes, it should have 7941 on there.
Hope that helped, if so please rate.
02-09-2009 09:42 AM
Hello,
Have you got the correct device pack to support 7941 to your ccm? An easy way to check this is to add a new phone, and see if 7941 comes up in the list of phone types that you can add.
Hope that helped, if so please rate.
02-09-2009 09:48 AM
Hi,
I just plugged 7941 to the callmanager, and registration unknow. I think I have to install device pack to support 7941. would you please give me the link to download device pack and instruction how to do it?
thanks very much
Alex
02-09-2009 10:04 AM
Hi,
I am gonig to install device pack for callmanager 4.0(2a)sr1a. is it going to add 7941 in database as far as phone button template and firmware?
thanks
Alex
02-09-2009 10:18 AM
Alex,
Here is the link for the latest device pack for your version of ccm (4.0(2a)sr1a).
http://tools.cisco.com/support/downloads/go/ImageList.x?relVer=4.0%282a%29_SR1a&mdfid=278447522&sftType=Unified+Communications+Manager%2FCallManager+Device+Packages&optPlat=&nodecount=11&edesignator=null&modelName=Cisco+Unified+CallManager+Version+4....')">http://tools.cisco.com/support/downloads/go/ImageList.x?relVer=4.0%282a%29_SR1a&mdfid=278447522&sftType=Unified+Communications+Manager%2FCallManager+Device+Packages&optPlat=&nodecount=11&edesignator=null&modelName=Cisco+Unified+CallManager+Version+4....
And yes, it should have 7941 on there.
Hope that helped, if so please rate.
02-09-2009 02:40 PM
Hi,
I'm really stuck. I just installed device pak, then restart MCS server. it doesn't show 7941 as the option to add the phone manually. when I enable auto registration, on the phone screen it shows "mismatch" which I think it is trying to register as 7940. it only adds phone button template for 7941.
any suggestion will be very appreciated.
Alex
02-09-2009 03:06 PM
Hello,
I am going to reconfirm that 7941 is supported on ccm 4.0. I could have sworn that it is.
02-09-2009 03:12 PM
Hello,
Looks like it is supported according to this doc:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp47691
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide