You need to do such tasks in a call handler in CUC and change the CFNA behavior to route to a CTI RP.
BTW there's no CUC 6.x. The only versions are 1.X, 2.X, 7.X, 8.X
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
HTH
java
if this helps, please rate