cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
625
Views
0
Helpful
0
Replies

Phone url not working

ahmad_tamneh
Level 4
Level 4

Hi all,

I have this case, I have 2 systems, one with CCM 5.1.3g,which will be migrated  to new system cucm 8.5.1(SU1). I have restored the data of the 5.1 CCM to the  new 8.5 system, when I connect an IP Phone e.x 7942 to the new system the phone  is registered and I can loin to the EM service successfully, but after that when  I connect the same phone to the CCM 5.1 again, I can't assess the EM service  "Host Not Found " error msg display on the phone.

The locale version(both user and network) on the 2 systems ar different, it is newer on the CUCM 8.5  system, the phone has the same load file on both systems.

I updated the Phone URL by removing the Secure URL of EM service, also I  remove the secure URL from the phone service also.

but the same issue still appear.

any idea ?

0 Replies 0