Hello Team,   Suddenly the jabber file transfer stop working. the Cisco XCP File Transfer Manager is not stated ! Also there is some errors on the IM and Presence  server as in the attached screen capture   Any Idea please? ... View more

Hello ... I have 8865 phone with expansion module , the expansion module has almost 29 speed-dials and they are shown on the expansion screen and they are working normal, until the phone button template change automatically then the speed dial became unassigned and then the situation fixed when I change the phone button template to it's normal settings . This happens in periodic time (I can say once a week). Any Idea why this happening ? How to fix the issue permanently? The phone operated by POE switch, no power cube attached. Thanks   ... View more

Hello Friends, I have the following setup , CUCM 8.X cluster and CME (Cisco IOS Software, C3900 Software (C3900-UNIVERSALK9-M), Version 15.2(4)M2) The CME router added on the CUCM as H323 VG. Call failed when I make a call from a phone in CUCM cluster to a phone on the CME.   The region codec setting between the phone IN CUCM cluster and the voice gateway is g.729 The related configuration from the CME as follow : dial-peer voice 2000 voip  destination-pattern 8..  session target ipv4:192.168.XX.YY  incoming called-number .  voice-class codec 1    voice-class h323 1  dtmf-relay h245-alphanumeric  no vad ephone  30  device-security-mode none  mac-address XXYY.XXXX.XXXX  type 7941  button  1:40  pin 12345 ephone-dn  40  dual-line  number 832  pickup-group 7  label Conference -832  name Conference  allow watch  corlist incoming Managers   telephony-service  sdspfarm units 3  sdspfarm transcode sessions 128  sdspfarm tag 1 transcBahrain  srst mode auto-provision dn  max-ephones 50  max-dn 192  ip source-address X.Y.Z.A port 2000  service phone webAccess 0  service phone spanToPCPort 0  service directed-pickup gpickup  system message CME  url directories http://X.X.X.X/localdirectory  load 7941 SCCP41.8-5-2S  load 7941GE SCCP41.8-5-2S  load 7961 SCCP41.8-5-2S  load 7961GE SCCP41.8-5-2S  load 7975 SCCP75.9-2-1S  time-zone 31  date-format dd-mm-yy  max-conferences 8 gain -6  transfer-system full-consult  secondary-dialtone 9  login timeout 2  after-hours day Sun 00:00 23:59  after-hours day Mon 00:00 23:59  after-hours day Tue 00:00 23:59  after-hours day Wed 00:00 23:59  after-hours day Thu 00:00 23:59  after-hours day Fri 00:00 23:59  after-hours day Sat 00:00 23:59    fac standard  create cnf-files version-stamp 7960 Apr 23 2015 16:37:45   voice service voip  ip address trusted list  allow-connections h323 to h323  allow-connections h323 to sip  allow-connections sip to h323  allow-connections sip to sip  supplementary-service h450.12  fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none  h323  modem passthrough nse codec g711ulaw ! voice class codec 1  codec preference 1 g711ulaw  codec preference 2 g729r8  codec preference 3 g723ar53  codec preference 4 g723ar63  codec preference 5 g723r53  codec preference 6 g723r63 ! voice class h323 1   h225 timeout tcp establish 3   h225 timeout setup 1 ! voice class dualtone-detect-params 1  freq-max-deviation 25  freq-max-power 0  freq-min-power 13  freq-power-twist 4  cadence-variation 4     When the call reach the CME VG it has the following call legs Incoming dial-peer 2000 outgoing dial-peer 20030 The debug for the failed call show that : 003194: May  5 16:45:25.192: //6041/0034CEF71012/CCAPI/cc_process_notify_bridge_done:    Conference Id=0x552, Call Id1=6041, Call Id2=6042 003195: May  5 16:45:37.256: //6041/0034CEF71012/CCAPI/cc_api_call_disconnected:    Cause Value=47, Interface=0x153100B4, Call Id=6041 003196: May  5 16:45:37.256: //6041/0034CEF71012/CCAPI/cc_api_call_disconnected:    C all Entry(Responsed=TRUE, Cause Value=47, Retry Count=0) 003197: May  5 16:45:37.256: //6041/0034CEF71012/CCAPI/ccConferenceDestroy:    Conference Id=0x552, Tag=0x0   Any idea..   Thanks    ... View more