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Polycom soundpoint 331 call drops

nikesh.boppana
Level 1
Level 1

Hi,

i registered Polycom soundpoint 331 & two X-lite's with CUCM 8.0 using SIP protocol. i am able to cal from X-lite to polycom but unable to call from polycom to X-lite. two X-late's are communicating properly.  there is proper communication between X-lite & polycom. no firewalls. pls find the attached configuration done at cucm & polycom. why polycom unable to call X-lite. getting dail tone on polycom, when i press number no responce from polycom.

1 Reply 1

nikesh.boppana
Level 1
Level 1

Hi,

this is lab setup, no Trunks,no MTP, no gateways. calling on same lan.