IP Telephony and Phones

We have CUCM 8.6 and a Valcom SIP page control.  What we have been asked to do is give our receptionist the ability to play a prerecorded message over the page system by pressing a button on her phone.  What I was thinking about doing is setting up a...

What are the differences between Service Parameters and Enterprise Parameters?

Hi all,I've got an issue with a 7911 that I factory reset.First, I reset using the 123456789*0# key sequence, then pointed option 150 at my laptop and did a Wireshark capture.  It keeps trying to download term06.default.loads, which is a bit odd cons...

Has anyone used low end Buffalo or QNAP NAS boxes for backing up CUCM? I can get a Buffalo 1TB unit for $200, and it alledgely supports SFTP with a simple configuration tweak, but is it compatible with the Cisco SFTP client?  I'd be interested to hea...

Hello all,I was given the task to convert about 50 SIP phones from our branch location to SCCP so that they can be reconfigured for our corporate location. I have tried multiple different guides(seen below) but I can't get these phones to pull the SC...

Hello,Just want to know if CUCM 9.0 supports having shared lines with SNR.  I have not been able to find any documentation on this, if anyone has deployed or can direct me to a doc, it would be appreciated.Thanks,Ayaz                  

Hello                  How to Get Incoming call number?What is the best way to get Incoming call number with C#?TAPI 3.0? Jumlar ATAPI? Webdialer Soap? or Other?Many Thanks

          Okay, I lied, its not that "quick"  a question! Bringing up a small (100) cadre of VoIP Phones in a single cluster.  Phones external access is via a Cisco 2921 ISR with dual PRI's (connecting to two different exchanges).  Call Control is a ...

Hi I have two 9971 video phones, I have configured as following, we can make audio call but phone to phone video call is not working.  (The interesting thing is a couple of month ago, when I initially  set them up, was working fine, and so far there ...

We are having an issue where multiple phones are rebooting randomly and saying not registered and then coming online again. This is happening in multiple locations globally and I'm looking for a report that'll show which phones have registered with c...

Is it possible to update firmware and change the background image on a phone without having a dedicated TFTP server? We have the TFTP service running on a few of our subs and I was able to get the firmeware loaded to the CUCM so that i see it in Devi...

Hi EveryoneI wanted to know can anyone tell me what command would I use to  debug a cube router, I was told to use the command debug ccsip messages but when I use that and make a call from a number that should come across the cube I don't see any tra...

Hi all,We changed our DNS, which invalidated our UCCX license. I have a new one, but i have just one question:When i upload the new license that reflects our changed license MAC, will all the configurations and applications be deleted or changed in a...

Hi Friends, Can some one kindly educate me on how do we integrate the NICE software with the Cisco Unified Call Manager.

Hello everyone!Based on the requirments, my Unity Conneciton server is configured with mailboxes and a contact as well.When browsing the directory, the caller will hear the list from the contacts, not the actual mailboxes. Since the contacts do not h...