Position of Corporate Directory on Phone Menu

[richard.jackson]

Hi,

                We are in the process of upgrading a customer from CM4 to CM7. They have a minor issue on the position of the Corporate Directory on the Phone. On CM4 they use to press Directory Key then Number 4.

Now On CM7 Personal Directory is on position 4. I have offered to remove Personal Directory off the Directory Key, however they want to keep it there.  Is it possible to amend this setting?

Kind regards

Richard

[d.hillman]

Here is the best write-up I have seen on the subject.

I hope this answers your question(s).

http://www.netcraftsmen.net/component/content/article/70-unified-communications/714-how-to-disable-corporate-directory-in-cucm-7x.html

[d.hillman]

The link I provided doesn't directly answer your question but it does provide the path to the solution.

At a high level it would be:

- Create a Common Phone Profile - Selecting External URL for the Services Provisioning

- Then on the Device or the Enterprise Directory Settings point to a custom XML document

Note: Missed Calls, Received Calls, and Placed Calls order can not be modified or removed.