Hi,
I've just done a migration from a UC540W to a larger UC520
The UC540W is running CUCME 8.6 - IOS uc500-advipservicesk9-mz.151-4.M4b
The UC520 is running CUCME 7.1 - IOS 12.4
The config copied fine and it's working except for one thing. When an external call comes inbound to a users phone it shows as the national number, however if you try return that call you can't because all the dial-peers are configured to need a 0 before you dial out in the destination-pattern. So the users are unable to return missed or received calls.
According to the client, when calls came into the former UC540W they had the extra 0 already there.
Under telephony-service they have the
secondary-dialtone 0
I've been looking under the translation rules for the inbound dial-peer and all I can see that could be relevant to this is;
voice translation-rule 3265
rule 1 /\(^.........$\)/ /00\1/
rule 15 /\(^ABCD$\)/ /ABCD\1/
Rule 1 seems as though it adds an extra 0 - however it's not doing this at the moment.
Does anyone know how to add the extra 0 for inbound calls or could recommend a work around?
Thanks