Prevent users from clearing call history

[Kevin Scott Napier]

Hi,

Is there any way to prevent users from clearing the call history on Cisco phones configured in CME?

Thanks,

[Jaime Valencia · Accepted solution]

No, that phone menu is not configurable.

[Tagir Temirgaliyev]

if you can develop your own firmware for cisco phones. or you can keep all cdr (all records of all phone calls)