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PRI Gateway to SIP Trunk to CUE!

jshdcooper
Level 1
Level 1

Hello,

We're having issue with calls going to voicemail when dialing a user's DID.

We recently made a change where we have an adtran gateway for a PRI. From there, it goes to a SIP trunk to a UC560 with an integrated CUE module. 

Calls to the DID are passing the originating caller ID to the CUE module instead of the called number. We have the DID's configured in the CUE properly for the called number. Is there any SIP header trickery we can use here to fix this?

Thanks,

Josh 

2 Replies 2

jshdcooper
Level 1
Level 1

In case anyone else runs into a similar issue, this resolved the issue. Under voice services voip. 

no supplementary-service sip moved-temporarily

Aseem Anand
Cisco Employee
Cisco Employee

try to use the below in CUE CLI:

CUE# config t

voicemail mailbox-selection last-redirc

Aseem