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babak doraniarab
Beginner

problem in CSS and forwarding call when we call the boss

hi there . 

we have 2200 for boss

              2100 for his secretary

other coworker are in the rang of 2001 ~ 2080

 

we have seprate our boss from other coworker...only his secretary can call to the boss ... 

so other can call each other ... other can call the secratery  ... and only the  secratery can call the boss. this is okey .. and thanks to cisco for this wonderfull features. 

 

problem is .... when a man in rang of 2001~2080 call to the boss .. the boss phones do noting ... no any prompt or anything ..... 

 

I want when coworkers calling 2200 ... they call automatically go to the secratery (2100) 

whoud you please help me ! 

 

1 ACCEPTED SOLUTION

Accepted Solutions

You can just create a translation pattern  for 2200 and the set the called party mask to 2100. Make sure that the partition assigned to the translation pattern is only assigned to phones for others and not the secretary 

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View solution in original post

1 REPLY 1

You can just create a translation pattern  for 2200 and the set the called party mask to 2100. Make sure that the partition assigned to the translation pattern is only assigned to phones for others and not the secretary 

Please rate all useful posts

View solution in original post

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