Problem MOH

[oelmassaoudi]

hi all,

I have a problem with MOH, when I put on hold a local IP Phone, the user listens to the MOH correctly.
the problem has been detected in the external calls, when I call a ouside destination and I put it on hold, the recipient hear only silence.

il have CUCM V 8.0.3

best ragards,

Oualid

[Jaime Valencia]

Make sure the GW has the right MOH server via the MRGL or device pool.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

[sumimanc]

Hi Oualid

please see this thread and check all the things mentioned here

https://supportforums.cisco.com/message/3354845#3354845

HTH

Please rate useful Posts

Regards,

sumit