01-15-2019 03:14 PM - edited 03-17-2019 01:57 PM
Good afternoon. Has anybody had issues with faxing using a cisco ATA 186 or 187 when the fax line is using a standard cat6a terminated network jack? We could not get the fax to work, and wound up putting the ATA next to the printer/copier/fax, where it works find on the standard 4 wire satin ribbon cable direct from the ATA port to the line port on the MFC. We are well under the 300 foot mark from the patch panel to the device. We have not had any issues using cat5e or cat6 cable with standard 4-wire phone codes from ATA port to panel, and wall jack to device, but with the Hubble C6ASPDSW wire type, we have not had any luck.
Just curious if other are having issues with ATA 186 and 187 models using cat6a cable.
Thanks.
01-15-2019 10:27 PM
01-16-2019 09:55 AM
01-16-2019 02:17 AM
Nope, we run various ATA and analog VG3x0 series with cat6a horizontal and don’t have any trouble. The ATA sometimes have their own problems with DTMF reception but it is not cable related. Given you say 6A I asssume the cabling was certified when installed and it’s not just a case of the 4p2c cable not seating in the jack right?
01-16-2019 09:55 AM
01-16-2019 09:11 PM
01-17-2019 07:19 AM
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