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Problem with CCM Gateway Router

hardiklodhia
Level 1
Level 1

When incoming call comes to Gateway router it should directed to the given extension without changing rigtones.but in my case the rigtone gets changed when it directed to the given extension.And the call gets start counting for the caller.

Kindly help to resolve the issue.

1 Reply 1

b.speltz
Level 4
Level 4

Which gateway are you using h.323 or Mgcp gateway?