Hi,
Make sure the phone is on a DHCP-enabled network and has a valid TFTP server set in DHCP option 150 or option 66 on the DHCP server. To perform a factory reset of a phone, you can press the Applications button and choose Administrator Settings > Reset Settings > All.
Regards,
Tere.
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Regards,
Tere.
If you find this post helpful, please rate! :)