Hi hcbadmin,
Can you please confirm if the call flow is as below:
Analog phone --- Handytone --- SIP --- Call Manager --- ? what is the protocol and gateway --- ? connectivity to Telco
++ when you connect Analog phone to the Handytone
- Can you make outbound call ?
- when you pick up the handset: do you hear dial-tone and are you able to dial the complete destination number ?
++ If you are not able to make outbound call in the above call flow:
- FAX will fail
++ To be able to make FAX call, the call first initates as voice call and then switchover accordingly
++ As per the spec resource for Handytone:
http://www.voiplink.com/HandyTone_286_p/grstrmht286.htm
++ This gateway supports pass-through, make sure you have configured the same on the termintaing gateway
Please share the call flow and also show run and calling and called numbers
Thanks and Regards
Prashanthi Velpula