IP Telephony and Phones

Hi,I had to reinstall CMBE, I have a backup but I do not have the procedure to load into server.any of you have this procedure? or any link I could check?regards

I have a remote user who currently has a Cisco VoIP phone that connects into our network via TFTP. He informs me that the phone drops several times throughout the day, with an occasional drop in VPN from time to time. His router has the most current ...

Hi I have a client with a UC540, who wants to divert incoming calls to an external number. The problem is that when the client makes this divert the caller hears a tone, ten seconds of silence and more tones (the external number does not start ringin...

I have one user who is unable to make IDD calls.He can make local calls in and out.What are the things i need to check to ensure that my configurations are correct.Only this particular is unable to make IDD calls.I have 45 users in my environment.I h...

Hi Community Members,We're facing an issue with incoming ISDN PRI calls from the PSTN. It only happens when calling from specific numbers.isdn switch-type primary-dms100In the CUCM trace I see the following error:17:33:51.114 |ProcessH225Message::dec...

Hello Everyone,     We have Call Manager 8.5.1 and it is currently configured for sites that has DID on each Cisco IP Phones.  I am getting ready to open Call Manager to a site that is currently configured a little different than the others.  Current...

Guys,The following call logic:1. Call comes into Hunt-pilot (111)2 .Call hits hunt-list with 3 line-groups. (ringing 20 seconds on first one, then 15 seconds on second one, 180 seconds last one)3. When hitting last line group (only 1 DN 101 is a memb...

Hi All,Just curious does Tail End Hop off works for H.323 gateways??Do i need to setup any Dial Peers on H.323 gateways for TEHO to work??Cheers,Hunt

Hello,I have an UC560 with a PRI Trunk and 2 BRI Ports for call to mobile phones. The PRI Trunk works ok but I have problems with the Bri ports, I receive the calls in the bri ports but it finish in a second. When I do a debug isdn q931 I see that I ...

recently i receive talk down , and phone display "CM DOWN, no feature service",CM is 7.1 ,any friends met the same problem?can give me some suggestions?

I have a route group with 2 members, the first is a SIP trunk and the second one is a PRI line. The problem is, when a call is routed through the SIP trunk and for some reason the SIP gateway replies with "486 busy here" or "503 service unavailable",...

Hello,We had a very strange occurence today, none of our Contact centre lines were getting incoming calls. We checked the UCCX v8.5, the trigger points were gone!!! We checked the CUCM v8.5, there were no CTI route points, they all got "deleted". We ...

Guys,I have CUCM8.6.2a. When I press the services button on the phone, I get "host not found"I looked at the URL the phone is trying to access and its pointing to a secure url.for both the service url and EM url (.htpps://.....)What do I need to do t...

Hi everyone. I have issue with one of client request.  He needs that when boss  press button on the phone  the call go automaticly without any number string through fxo port to another phone that directly connect to this fxo port and same with back d...