Hi Team, We have a problem with the PVDM and NIM cards on the ISR 4321 router and they are always in booting mode.
I tested the cards on another router of the same type, it works
Thanks for your help
Router#show platform
Chassis type: ISR4321/K9
Slot Type State Insert time (ago)
--------- ------------------- --------------------- -----------------
0 ISR4321/K9 ok 00:33:44
0/0 ISR4321-2x1GE ok 00:31:48
0/1 NIM-4FXS booting 00:03:14
0/2 NIM-VAB-A booting 00:03:16
0/4 PVDM4-32 booting 00:03:17
R0 ISR4321/K9 ok, active 00:33:44
F0 ISR4321/K9 ok, active 00:33:44
P0 PWR-4320-AC ok 00:33:01
P2 ACS-4320-FANASSY ok 00:33:01
Slot CPLD Version Firmware Version
--------- ------------------- ---------------------------------------
0 15030325 16.12(2r)
R0 15030325 16.12(2r)
F0 15030325 16.12(2r)
Router#
*Jul 26 14:21:59.339: %SPA_OIR-6-OFFLINECARD: SPA (PVDM4-32) offline in subslot 0/4
*Jul 26 14:21:59.380: %SPA_OIR-6-OFFLINECARD: SPA (NIM-4FXS) offline in subslot 0/1
*Jul 26 14:21:59.410: %SPA_OIR-6-OFFLINECARD: SPA (NIM-VAB-A) offline in subslot 0/2
Router#
Router#show inv
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
INFO: Please use "show license UDI" to get serial number for licensing.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
NAME: "Chassis", DESCR: "Cisco ISR4321 Chassis"
PID: ISR4321/K9 , VID: V02 , SN: FDO2028A14H
NAME: "Power Supply Module 0", DESCR: "110W AC Power Supply for Cisco ISR 4320"
PID: PWR-4320-AC , VID: , SN:
NAME: "Fan Tray", DESCR: "Cisco ISR4320 Fan Assembly"
PID: ACS-4320-FANASSY , VID: , SN:
NAME: "module 0", DESCR: "Cisco ISR4321 Built-In NIM controller"
PID: ISR4321/K9 , VID: , SN:
NAME: "NIM subslot 0/0", DESCR: "Front Panel 2 ports Gigabitethernet Module"
PID: ISR4321-2x1GE , VID: V01 , SN:
NAME: "module R0", DESCR: "Cisco ISR4321 Route Processor"
PID: ISR4321/K9 , VID: V02 , SN: FDO202825F4
NAME: "module F0", DESCR: "Cisco ISR4321 Forwarding Processor"
PID: ISR4321/K9 , VID: , SN:
Router#show ver
Cisco IOS XE Software, Version 16.12.06
Cisco IOS Software [Gibraltar], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 16.12.6, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2021 by Cisco Systems, Inc.
Compiled Sun 05-Sep-21 00:36 by mcpre
Cisco IOS-XE software, Copyright (c) 2005-2021 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.
ROM: 16.12(2r)
Router uptime is 2 minutes
Uptime for this control processor is 4 minutes
System returned to ROM by PowerOn
System image file is "flash:isr4300-universalk9.16.12.06.SPA.bin"
Last reload reason: PowerOn
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
Suite License Information for Module:'esg'
--------------------------------------------------------------------------------
Suite Suite Current Type Suite Next reboot
--------------------------------------------------------------------------------
FoundationSuiteK9 None Smart License None
securityk9
appxk9
AdvUCSuiteK9 None Smart License None
uck9
cme-srst
cube
Technology Package License Information:
-----------------------------------------------------------------
Technology Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------
appxk9 None Smart License None
uck9 None Smart License None
securityk9 None Smart License None
ipbase ipbasek9 Smart License ipbasek9
The current throughput level is 50000 kbps
Smart Licensing Status: REGISTERED - SPECIFIC LICENSE RESERVATION/AUTHORIZED - RESERVED
cisco ISR4321/K9 (1RU) processor with 1694702K/3071K bytes of memory.
Processor board ID FDO2028A14H
2 Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
3207167K bytes of flash memory at bootflash:.
0K bytes of WebUI ODM Files at webui:.
Configuration register is 0x2102
Router#show licen all
Smart Licensing Status
======================
Smart Licensing is ENABLED
License Reservation is ENABLED
Registration:
Status: REGISTERED - SPECIFIC LICENSE RESERVATION
Export-Controlled Functionality: NOT ALLOWED
Initial Registration: SUCCEEDED on Jul 26 16:57:48 2024 UTC
License Authorization:
Status: AUTHORIZED - RESERVED on Jul 26 10:45:18 2024 UTC
License Conversion:
Automatic Conversion Enabled: False
Status: Not started
Export Authorization Key:
Features Authorized:
<none>
Utility:
Status: DISABLED
Data Privacy:
Sending Hostname: yes
Callhome hostname privacy: DISABLED
Smart Licensing hostname privacy: DISABLED
Version privacy: DISABLED
Transport:
Type: Callhome
License Usage
==============
ISR_4321_Security (ISR_4321_Security):
Description: Security License for Cisco ISR 4320 Series
Count: 0
Status: NOT IN USE
Export status: NOT RESTRICTED
Feature Name: ISR_4321_Security
Feature Description: Security License for Cisco ISR 4320 Series
Reservation:
Reservation status: SPECIFIC INSTALLED
Total reserved count: 1
ISR_4321_UnifiedCommunication (ISR_4321_UnifiedCommunication):
Description: Unified Communications License for Cisco ISR 4320 Series
Count: 0
Status: NOT IN USE
Export status: NOT RESTRICTED
Feature Name: ISR_4321_UnifiedCommunication
Feature Description: Unified Communications License for Cisco ISR 4320 Series
Reservation:
Reservation status: SPECIFIC INSTALLED
Total reserved count: 1
Product Information
===================
UDI: PID:ISR4321/K9,SN:FDO202825F4
Agent Version
=============
Smart Agent for Licensing: 4.8.16_rel/80
Reservation Info
================
License reservation: ENABLED
Overall status:
Active: PID:ISR4321/K9,SN:FDO202825F4
Reservation status: SPECIFIC INSTALLED on Jul 26 10:45:18 2024 UTC
Export-Controlled Functionality: NOT ALLOWED
Last Confirmation code: 505b79c1
Specified license reservations:
ISR_4321_Security (ISR_4321_Security):
Description: Security License for Cisco ISR 4320 Series
Total reserved count: 1
Term information:
Active: PID:ISR4321/K9,SN:FDO202825F4
License type: PERPETUAL
Term Count: 1
ISR_4321_UnifiedCommunication (ISR_4321_UnifiedCommunication):
Description: Unified Communications License for Cisco ISR 4320 Series
Total reserved count: 1
Term information:
Active: PID:ISR4321/K9,SN:FDO202825F4
License type: PERPETUAL
Term Count: 1
Router#
Router#show running-config
Building configuration...
Current configuration : 5945 bytes
!
! Last configuration change at 16:57:20 UTC Fri Jul 26 2024
!
version 16.12
service timestamps debug datetime msec
service timestamps log datetime msec
service call-home
platform qfp utilization monitor load 80
no platform punt-keepalive disable-kernel-core
!
hostname Router
!
boot-start-marker
boot system flash:isr4300-universalk9.16.12.06.SPA.bin
boot-end-marker
!
!
vrf definition Mgmt-intf
!
address-family ipv4
exit-address-family
!
address-family ipv6
exit-address-family
!
!
no aaa new-model
call-home
! If contact email address in call-home is configured as sch-smart-licensing@cisco.com
! the email address configured in Cisco Smart License Portal will be used as contact email address to send SCH notifications.
contact-email-addr sch-smart-licensing@cisco.com
profile "CiscoTAC-1"
active
destination transport-method http
no destination transport-method email
!
!
!
!
login on-success log
!
!
!
!
!
!
!
subscriber templating
multilink bundle-name authenticated
!
!
!
crypto pki trustpoint TP-self-signed-15049157
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-15049157
revocation-check none
rsakeypair TP-self-signed-15049157
!
crypto pki trustpoint SLA-TrustPoint
enrollment pkcs12
revocation-check crl
!
!
crypto pki certificate chain TP-self-signed-15049157
certificate self-signed 01
3082032C 30820214 A0030201 02020101 300D0609 2A864886 F70D0101 05050030
2F312D30 2B060355 04031324 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 31353034 39313537 301E170D 32343036 31303134 33313133
5A170D33 30303130 31303030 3030305A 302F312D 302B0603 55040313 24494F53
2D53656C 662D5369 676E6564 2D436572 74696669 63617465 2D313530 34393135
37308201 22300D06 092A8648 86F70D01 01010500 0382010F 00308201 0A028201
0100ABFE BF1659D2 C4C7F0A3 B4BFEDBF 16F1988B D79E859F 4DE28A38 040A054E
D2F39C52 A1311C4B 612E74AE 1A05E697 B85C92F1 BB841193 083002C4 27DC4754
F2113A0E 069A44FE 5966951D C4B952E6 13399DA1 87EA2B5A 5CD49B58 B327F073
24DDCFBA B700349D 4552C0C9 C25CF1F1 5D4BC68F 4FDD3FF6 3CA07795 21C451AE
7264C25B FE68754C C2DE0980 5975B3DA E0D6107E 0212B507 D17C12DB 96BBEE81
A3155E08 B70C0C61 5F6A9A5D 7B512B4E 9BD02767 66C5B225 D30CFD49 6AFAEA22
0EF0ECB9 21AA1C9D 049C271E D53DFBBC 334AA8E3 D7A90D1D F1A2D1AB 1E3CCB56
3C3B8C7C BA6878B7 79F7D4BC FFEEB70F F6462F59 1A12B188 CEA36F3C A25EE154
4CE90203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF 301F0603
551D2304 18301680 14B96D9B 7975769D 524EF63D D1A2CF90 D1C58B48 E4301D06
03551D0E 04160414 B96D9B79 75769D52 4EF63DD1 A2CF90D1 C58B48E4 300D0609
2A864886 F70D0101 05050003 82010100 289AEEC1 BB6EE705 164D9F97 AC38F587
1567EF4E 3C8D15A0 3153CE48 5A3272A2 6A148269 580561C9 F39A68F0 F4CCF4AE
3178D0A2 2C043F81 2E21EFD2 E4C211C7 C5A69302 E7FDB0A1 24709879 136C8432
935DDF50 34B0487A 7B475EDF A916843B 8ED443FB 013F689B 9BB4176C 91A9388E
DC592EBB 1311217A 10AA023D AE0B1FED 7AF3B9B6 26AEEE05 0A639500 8EDB29C1
12830642 1AD3835E 5B86B02B 5FFC333C 0ECA8EF5 9FA5D1C3 2A05BBA3 05AA971A
53CD7F3A 377C791B C9F37E8E EB2830CF E2052E35 53D4B451 B3C045DE 9C36A4C2
30EBAAFF 735BFBCB B6BCADBB 17C7B913 AD7A218E B98662AA 6BC18B2F 76F72E3C
322AA8BC E7FEA5AB C0091A80 62246315
quit
crypto pki certificate chain SLA-TrustPoint
certificate ca 01
30820321 30820209 A0030201 02020101 300D0609 2A864886 F70D0101 0B050030
32310E30 0C060355 040A1305 43697363 6F312030 1E060355 04031317 43697363
6F204C69 63656E73 696E6720 526F6F74 20434130 1E170D31 33303533 30313934
3834375A 170D3338 30353330 31393438 34375A30 32310E30 0C060355 040A1305
43697363 6F312030 1E060355 04031317 43697363 6F204C69 63656E73 696E6720
526F6F74 20434130 82012230 0D06092A 864886F7 0D010101 05000382 010F0030
82010A02 82010100 A6BCBD96 131E05F7 145EA72C 2CD686E6 17222EA1 F1EFF64D
CBB4C798 212AA147 C655D8D7 9471380D 8711441E 1AAF071A 9CAE6388 8A38E520
1C394D78 462EF239 C659F715 B98C0A59 5BBB5CBD 0CFEBEA3 700A8BF7 D8F256EE
4AA4E80D DB6FD1C9 60B1FD18 FFC69C96 6FA68957 A2617DE7 104FDC5F EA2956AC
7390A3EB 2B5436AD C847A2C5 DAB553EB 69A9A535 58E9F3E3 C0BD23CF 58BD7188
68E69491 20F320E7 948E71D7 AE3BCC84 F10684C7 4BC8E00F 539BA42B 42C68BB7
C7479096 B4CB2D62 EA2F505D C7B062A4 6811D95B E8250FC4 5D5D5FB8 8F27D191
C55F0D76 61F9A4CD 3D992327 A8BB03BD 4E6D7069 7CBADF8B DF5F4368 95135E44
DFC7C6CF 04DD7FD1 02030100 01A34230 40300E06 03551D0F 0101FF04 04030201
06300F06 03551D13 0101FF04 05300301 01FF301D 0603551D 0E041604 1449DC85
4B3D31E5 1B3E6A17 606AF333 3D3B4C73 E8300D06 092A8648 86F70D01 010B0500
03820101 00507F24 D3932A66 86025D9F E838AE5C 6D4DF6B0 49631C78 240DA905
604EDCDE FF4FED2B 77FC460E CD636FDB DD44681E 3A5673AB 9093D3B1 6C9E3D8B
D98987BF E40CBD9E 1AECA0C2 2189BB5C 8FA85686 CD98B646 5575B146 8DFC66A8
467A3DF4 4D565700 6ADF0F0D CF835015 3C04FF7C 21E878AC 11BA9CD2 55A9232C
7CA7B7E6 C1AF74F6 152E99B7 B1FCF9BB E973DE7F 5BDDEB86 C71E3B49 1765308B
5FB0DA06 B92AFE7F 494E8A9E 07B85737 F3A58BE1 1A48A229 C37C1E69 39F08678
80DDCD16 D6BACECA EEBC7CF9 8428787B 35202CDC 60E4616A B623CDBD 230E3AFB
418616A9 4093E049 4D10AB75 27E86F73 932E35B5 8862FDAE 0275156F 719BB2F0
D697DF7F 28
quit
!
!
license udi pid ISR4321/K9 sn FDO202825F4
license smart reservation
memory free low-watermark processor 67070
!
diagnostic bootup level minimal
!
spanning-tree extend system-id
!
!
redundancy
mode none
!
!
!
!
!
!
!
!
interface GigabitEthernet0/0/0
no ip address
shutdown
negotiation auto
!
interface GigabitEthernet0/0/1
no ip address
shutdown
negotiation auto
!
interface GigabitEthernet0
vrf forwarding Mgmt-intf
no ip address
shutdown
negotiation auto
!
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip tftp source-interface GigabitEthernet0
!
!
!
!
!
!
!
control-plane
!
!
line con 0
stopbits 1
line aux 0
stopbits 1
line vty 0 4
login
!
!
!
!
!
!
end
Router#
