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01-18-2010 08:07 AM - edited 03-15-2019 09:06 PM
Dear All
,
Recently i am helping customer intergrate BT - Brokerage phone system with Cisco voice gateway via qsig. My customer using Call manager 7.1 and unityconnection 2.x. Call function between BT phone system with call manager via qsig working fine however only extension number show on BT and cisco phone.
Question:
How to allow both phone system show caller name?
Thanks
Lum
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01-19-2010 10:01 AM
Hi, what I can see is that the BT side sends Daniel Cheney as the name.
Call from BT to Cisco: Contained in Setup
Call from Cisco to BT: Contained in Connect
To get the Cisco side to send the information you have to check if an alerting name is configured on the phones line and if you filter somewhere this information out. Same for the other direction BT is sending the information, check for any accidently active filters.
Regards
Andre
Ok, I just saw that you are using H323. MGCP is best for that scenario (my experience).
Anyway you could try this with h323:
voice service voip
h323
h225 display-ie ccm-compatible
dial peer to cucm
h225 display-ie ccm-compatible system
interface Serial0/0/0:D
isdn supp-service name calling
Regards
Andre
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01-19-2010 09:25 AM
Need help for Cisco 2851 Qsig with BT PBX.
Connection between Call manager and BT PBX CUCM7.0 --> Cisco 2851 (H323) --> Qsig --> BT PBX. Caller Name is not show from Cisco to BT and BT to Cisco.
Can someone guide me why the caller name is not show.
The following is debug from BT PBX and Cisco 2851.
From BT to Cisco
------------------
*Jan 19 04:19:31.298: ISDN Se0/0/1:15 Q931: RX <- SETUP pd = 8 callref = 0x0001
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18381
Preferred, Channel 1
Facility i = 0x9FAA06800100820100A118020211F1020100800F44616E69656C20436
8656E65792C20
Progress Ind i = 0x8183 - Origination address is non-ISDN
Calling Party Number i = 0x0080, '6180'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '6'
Plan:Unknown, Type:Unknown
*Jan 19 04:19:31.302: ISDN Se0/0/1:15 Q931: TX -> SETUP_ACK pd = 8 callref = 0x
8001
Channel ID i = 0xA98381
Exclusive, Channel 1
*Jan 19 04:19:31.666: ISDN Se0/0/1:15 Q931: RX <- INFORMATION pd = 8 callref =
0x0001
Called Party Number i = 0x80, '1'
Plan:Unknown, Type:Unknown
*Jan 19 04:19:31.982: ISDN Se0/0/1:15 Q931: RX <- INFORMATION pd = 8 callref =
0x0001
Called Party Number i = 0x80, '0'
Plan:Unknown, Type:Unknown
*Jan 19 04:19:32.222: ISDN Se0/0/1:15 Q931: RX <- INFORMATION pd = 8 callref =
0x0001
Called Party Number i = 0x80, '9'
Plan:Unknown, Type:Unknown
*Jan 19 04:19:32.242: ISDN Se0/0/1:15 Q931: TX -> CALL_PROC pd = 8 callref = 0x
8001
*Jan 19 04:19:32.246: ISDN Se0/0/1:15 Q931: TX -> ALERTING pd = 8 callref = 0x8
001
Progress Ind i = 0x8188 - In-band info or appropriate now available
*Jan 19 04:19:37.002: %ISDN-6-CONNECT: Interface Serial0/0/1:0 is now connected
to 6180 N/A
*Jan 19 04:19:37.002: ISDN Se0/0/1:15 Q931: TX -> CONNECT pd = 8 callref = 0x80
01
Connected Number i = 0x80, '6109'
*Jan 19 04:19:37.014: ISDN Se0/0/1:15 Q931: RX <- CONNECT_ACK pd = 8 callref =
0x0001
*Jan 19 04:19:43.002: %ISDN-6-CONNECT: Interface Serial0/0/1:0 is now connected
to 6180 N/A
*Jan 19 04:20:00.682: %ISDN-6-DISCONNECT: Interface Serial0/0/1:0 disconnected
from 6180 , call lasted 23 seconds
*Jan 19 04:20:00.682: ISDN Se0/0/1:15 Q931: TX -> DISCONNECT pd = 8 callref = 0
x8001
Cause i = 0x8290 - Normal call clearing
*Jan 19 04:20:00.690: ISDN Se0/0/1:15 Q931: RX <- RELEASE pd = 8 callref = 0x00
01
Cause i = 0x8290 - Normal call clearing
*Jan 19 04:20:00.694: ISDN Se0/0/1:15 Q931: TX -> RELEASE_COMP pd = 8 callref =
0x8001
From Cisco to BT
--------------------
*Jan 19 04:15:27.038: ISDN Se0/0/1:15 Q931: Applying typeplan for sw-type 0x16 i
s 0x0 0x0, Calling num 6109
*Jan 19 04:15:27.042: ISDN Se0/0/1:15 Q931: Applying typeplan for sw-type 0x16 i
s 0x0 0x0, Called num 6180
*Jan 19 04:15:27.042: ISDN Se0/0/1:15 Q931: TX -> SETUP pd = 8 callref = 0x00BE
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98381
Exclusive, Channel 1
Progress Ind i = 0x8183 - Origination address is non-ISDN
Display i = 'Noble'
Calling Party Number i = 0x0081, '6109'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '6180'
Plan:Unknown, Type:Unknown
*Jan 19 04:15:27.058: ISDN Se0/0/1:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x
80BE
Channel ID i = 0xA98381
Exclusive, Channel 1
*Jan 19 04:15:27.202: ISDN Se0/0/1:15 Q931: RX <- ALERTING pd = 8 callref = 0x8
0BE
Channel ID i = 0xA98381
Exclusive, Channel 1
*Jan 19 04:15:31.954: ISDN Se0/0/1:15 Q931: RX <- CONNECT pd = 8 callref = 0x80
BE
Facility i = 0x9FAA06800100820100A1180202303A020102800F44616E69656C20436
8656E65792C20
Progress Ind i = 0x8182 - Destination address is non-ISDN
Connected Number i = 0x0080, '6180'
*Jan 19 04:15:31.958: %ISDN-6-CONNECT: Interface Serial0/0/1:0 is now connected
to 6180 N/A
*Jan 19 04:15:31.958: ISDN Se0/0/1:15 Q931: TX -> CONNECT_ACK pd = 8 callref =
0x00BE
*Jan 19 04:15:37.958: %ISDN-6-CONNECT: Interface Serial0/0/1:0 is now connected
to 6180 N/A
*Jan 19 04:15:51.722: ISDN Se0/0/1:15 Q931: RX <- DISCONNECT pd = 8 callref = 0
x80BE
Cause i = 0x8090 - Normal call clearing
*Jan 19 04:15:51.722: %ISDN-6-DISCONNECT: Interface Serial0/0/1:0 disconnected
from 6180 , call lasted 19 seconds
*Jan 19 04:15:51.726: ISDN Se0/0/1:15 Q931: TX -> RELEASE pd = 8 callref = 0x00
BE
*Jan 19 04:15:51.734: ISDN Se0/0/1:15 Q931: RX <- RELEASE_COMP pd = 8 callref =
0x80BE
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01-19-2010 10:01 AM
Hi, what I can see is that the BT side sends Daniel Cheney as the name.
Call from BT to Cisco: Contained in Setup
Call from Cisco to BT: Contained in Connect
To get the Cisco side to send the information you have to check if an alerting name is configured on the phones line and if you filter somewhere this information out. Same for the other direction BT is sending the information, check for any accidently active filters.
Regards
Andre
Ok, I just saw that you are using H323. MGCP is best for that scenario (my experience).
Anyway you could try this with h323:
voice service voip
h323
h225 display-ie ccm-compatible
dial peer to cucm
h225 display-ie ccm-compatible system
interface Serial0/0/0:D
isdn supp-service name calling
Regards
Andre
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01-19-2010 06:16 PM
Hi A.Janssen,
After put in the command "isdn supp-service name calling" your recommended it working fine now.
Very thank you so much for the help.
Lum
