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Dear Support,I need someone to confirm route call from PSTN to AA on Unity Connection 2.x must use translation pattern? I saw most of the discussion mention if want to route PSTN call to AA require translation pattern to transfer the PSTN DN to AA D...
Dear Everyone,I need help to troubleshoot logout from hunt group. One of my users keep logout from hunt group for unknown reason. Is there a way to prevent user logout from hunt group and join the extension back to hunt group.Please help.Regards,Lu...
Dear All,Require help to toubleshoot following issue:Recently my company introduced BT trading system and using E1 qsig integrated with CUCM7.0. BT trading system will connect E1 Qsig to Cisco 2851 voice gateway. cisco CUCM7.1 connect voice gateway...
Dear All,Recently i am helping customer intergrate BT - Brokerage phone system with Cisco voice gateway via qsig. My customer using Call manager 7.1 and unityconnection 2.x. Call function between BT phone system with call manager via qsig working ...
Dear All,Recently just upgrade to CUCM 7.1. I facing user can't create meet me conference. Ad hoc conference no problem. When first user press meet me button from phone and dial meet me number, phone show connected. When second user press meet me...
Dear All,Does anyone know how to solve can't delete voice mail from Unity 2.x due to "Operation cannot be completed because the object is in use" even follow http://www.cisco.com/en/US/products/ps6509/products_tech_note09186a0080b35d01.shtml this art...
Hi Rob,Tried to delete the reception mailbox however getting this message "Operation cannot be completed because the object is in use" and will follow the following article to solve it http://www.cisco.com/en/US/products/ps6509/products_tech_note0918...
Hi Java,Yes, we are doing that. However the call went to the receiption voice mail not to the AA? Do i need to remove the receiption voice mail?Regards,Lum
Hi Steven,In my UC520 I didnt setup call handing. It perform basic hunt feature. Hunt logout only happend for this extension. Could you advice me where i can login the hunt group?Regards,Lum
Hi MK,BT PABX and Voice gateway is within server room just beside only. According to BT engineer, BT Trading system only use G711Ulaw and can't be change. Is there a way to change in unity connection?ThanksLum
