Queueing in Hunt pilot

[iptsupport]

hey,

i configure in my hunt pilot Queueing, when i enable it i saw that when i answer call from the hunt, and another phone  call to the hunt, they hear my MOH like i configure but i cant see in my jabber/desk phone that someone is calling me, only when i hang up the call i get the another call.

there is any way that the users still hear the MOH and i see in my jabber/desk phone that someone is waiting ?

[Jaime Valencia · Accepted solution]

That's how queueing works, people are in the queue while you are on a call and you are presented another call once you're done with the current one.

IP Phones do have an option to see the queue status, but not Jabber.

[iptsupport]

ok.
thanks for your help.