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RDNIS wi/ DMS-100

jschlimg
Level 1
Level 1

We are configuring SRST at a remote site to connect accross the PSTN to Unity at the central site when the WAN is down. Telco has set up RDNIS at another remote site and at the Central site. This remote site's CO Switch is a DMS-100. Telco is telling me that they can't forward RDNIS information unless I provide them with 7 or 10 digit Redirecting number info. Currently they are getting our internal 4 digit redirecting number. Is there a way in Call manager to change the redirecting number? Has anyone else had issues with DMS-100's and RDNIS?

Thanks

1 Reply 1

jrockhill
Level 1
Level 1

You can use a translation route profile to prefix the area and office number of th calling party then provide an alternate extension in Unity that is the full number.