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We are configuring SRST at a remote site to connect accross the PSTN to Unity at the central site when the WAN is down. Telco has set up RDNIS at another remote site and at the Central site. This remote site's CO Switch is a DMS-100. Telco is tell...
I am trying to set up an option in my script to tranfer out to Voicemail. Whatever I do, the menu option doesn't seem to recognize the Call redirect step.Any Ideas?
I am trying to implement a feature where user extensions are XXXX, and they can transfer a call directly into a voicemailbox by transferring to #XXXX. I have call manager set up, the calls get into Unity, but are only going to the opening greeting...
Did you ever get an answer to this? I've got a customer that is trying to forward CER notifications Offsite (to a Cell) and they are having the same issue.