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Second incoming call to hunt group is auto answered and drops first call

Michael Marzol
Level 1
Level 1

I've got this hunt group set up with 3 members. The group is set to broadcast and 'try next member but do not go to next group'. The issue is that when a member of the hunt group is already on a call and a second call comes into the hunt group, that second call is automatically connected and the first call is dropped. (auto answer on the DN is not enabled). Any ideas are welcome, this one has me stumped.

Thanks,

Mike M.

1 Reply 1

Did you resolve this?  I am having the same issue!