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Secondary dialing with vIPer Phones at release 5.0.3

skinner47
Level 1
Level 1

Hello All,

I have issues with secondary dialing on nine Sectera vIPer Phone at release 5.0.3.

Four of these phones were at release 5.0.1 and I had to upgrade them to 5.0.3 as well as install a patch to enable SCCP option in the Network Mode on the phone.

We have some at release 4.0 up and running with no issues hanging of a CISCO CUCM programmed as a 7960 running SCCP. These new 5.0.3 are nothing like the 4.0 as far as configuring the phone in Configuration Options in the C4 System.

Problem is the customer is unable to enter an option number when dialing into an auto attendant or entering a personal identification number for long distance calls.

Wondering has anyone run into this issue and was able to resolve it?

Thanks for any information.

Alan

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