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Selective Call Rejection

aaron.banks11
Level 1
Level 1

I have a telemarketer calling my Cisco phone every day.  Is there a way, as an end user, that I can program this number myself to reject the telemarketer number?  I don't believe there is, but maybe someone has come up with a creative way to deal with menacing calls to an individual user.

2 Accepted Solutions

Accepted Solutions

fregonza
Cisco Employee
Cisco Employee

Hello Aaron, 

 

Thanks for reaching out!

 

As of now, there is no feature in CUCM that can allow you to block or reject a call when the phone is in alerting state. However, there is a way to block the calls based on the calling number from the Admin side:

 

https://supportforums.cisco.com/t5/collaboration-voice-and-video/blocking-calls-based-on-calling-party-id/ta-p/3113978

 

Hope this helps

 

Regards

View solution in original post

Jaime Valencia
Cisco Employee
Cisco Employee

No, there is nothing an end user can do, any method of call block has to be admin configured in CUCM or the GW.

HTH

java

if this helps, please rate

View solution in original post

3 Replies 3

fregonza
Cisco Employee
Cisco Employee

Hello Aaron, 

 

Thanks for reaching out!

 

As of now, there is no feature in CUCM that can allow you to block or reject a call when the phone is in alerting state. However, there is a way to block the calls based on the calling number from the Admin side:

 

https://supportforums.cisco.com/t5/collaboration-voice-and-video/blocking-calls-based-on-calling-party-id/ta-p/3113978

 

Hope this helps

 

Regards

Jaime Valencia
Cisco Employee
Cisco Employee

No, there is nothing an end user can do, any method of call block has to be admin configured in CUCM or the GW.

HTH

java

if this helps, please rate

Thanks - that's what I thought too but wanted to make sure I wasn't missing anything (like my marbles).