Solved: Send All Calls to voicemail feature?

Brandon Feemster · ‎04-20-2017

We just switched from an Avaya system to a Cisco UC system and on the Avaya system we had a feature called "Send All Calls" which users could press if they were going to be on vacation or something, and when someone called them it would ring once and their voicemail would pick up. When this feature was off, their phone would ring 4 times before voicemail would pick up. Is there a similar feature on the Cisco UC?

Thanks in advance.

Jaime Valencia · ‎04-20-2017

No, you can change the RNA timer to get a similar behavior, but that is not something you can do by pressing a button on the phone.

If they send it CFA to VM, calls will never ring the phone.

HTH

java

if this helps, please rate

View solution in original post

Jaime Valencia · ‎04-20-2017

No, you can change the RNA timer to get a similar behavior, but that is not something you can do by pressing a button on the phone.

If they send it CFA to VM, calls will never ring the phone.

HTH

java

if this helps, please rate

J Y · ‎08-11-2017

We have a site setup with a Direct to Voicemail partition just like mentioned in this thread: https://supportforums.cisco.com/discussion/10819201/send-after-hours-incoming-calls-straight-voicemail

*XXXX gets you directly into their voicemail. Also works if the user enters it via the "Forward All" button on their phone. Incoming calls will go straight to Unity.