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Sending CDR File to a FTP Server

Edson Vuma
Level 1
Level 1

Hi,

I cant config CME 8.6 to send CDR file to a FTP Server.

Here is my config:

gw-accounting file

primary ftp <IP ADDRESS>:21/cdrtest1 username <USERNAME> password <PASSWORD>

secondary ifs flash:cdrteste2

acct-template callhistory-detail

maximum buffer-size  25

maximum retry-count 5

maximum fileclose-timer 500

maximum cdrflush-timer 445

Going to my FTP SERVER I cant find CDR file.

Can anyone show me how I can see a log file for this? Maybe I can see the problem myself.

Otherwise, help me to set this up.

--
Regards
Edson Vuma       

-- Regards Edson Vuma
5 Replies 5

Jaime Valencia
Cisco Employee
Cisco Employee

I think you forgot to post your config

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Hi.

My IOS version is Version 15.1(4)M4

And I cant send the CDR files  to the FTP Server.

Here is are my commands:

gw-accounting file

primary ftp :[]/BibCme1/cdrtest1 username password

secondary ifs flash:cdrtest2

acct-template callhistory-detail

maximum buffer-size  25

maximum retry-count 5

maximum fileclose-timer 500

maximum cdrflush-timer 445

cdr-format compact

Where:

is the address of my FTP Server;

/BibCme1 is the FTP (See the image)

cdrtest1 is the filename.

Putting the CDR on flash memory works, but I cant get it to work on the FTP Server that I need to configure the billing software (BillyBlues - Stonevoice Application Suite 2012).

Any help??

Or is there a way that I can copy the CDR from flash to FTP Server???

I have added the following command to force CME to send CDRs to BillyBlues too:

file-acct flush with-close

But I still cant do it.

Any help?

--

Regards
Edson Vuma

-- Regards Edson Vuma

lopecara2
Level 1
Level 1

Go to System / Service Parameters ... Choice Server: IP Address , Choice Service: Call Manager, and then in the menu click in advanced, Finally set the CDR Enable Flags, look the pic. I hope this be useful.

Also I forgot , you need to go to Cisco Unified Serviceability in Tools Menu / CDR Managment, add the IP of the server where is your TFTP application, Example Filezilla Server Application.. set a username and password, protocol FTP or SFTP,  Directory Root \.. check box resend on failure,  Finally you need to add this username and password in the TFTP or FTP Server that you set to be match.

Regards..

Carlos, you do notice this is CME and your instructions are for CUCM... right????

And that the thread is about a year old????

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate