Setting up IVR DID to forward to SIP trunk

[Eddie Clark]

Hello, We currently use Cisco CUCM 10.x, mainly SCCP. One of our departments purchased Selectron IVR. They asked me to create a SIP trunk and assign it to the server. I have done that but am now stuck on how assign a DID for customers to call that will then go through the SIP trunk to the server.

Any help would be great and have a great day!

[Deepak Mehta]

Hi Eddie,

It should be easy.Based on the number of digits the CUCM gets from service provider.

If you get all 10 digits then you can direclty match to a route pattern which will have a route list-route group- pointing to the SIP trunk.

Route group will contain the SIP trunk which will be assigned to route list and then to the route pattern.