Hi , has anyone managed to get Single Number reach calls recorded using Gateway Preferred recording.To be honest I'm not sure if it should work
Scenario
Doesn't work
1.External Call Placed to Cisco Phone
2.Cisco Phone has Remote Destination to Mobile
3.Conversation NOT recorded when answered on mobile
Work
1.Internal Call Placed to Cisco Phone
2.Cisco Phone has Remote Destination to Mobile
3.Conversation recorded when answered on mobile
