04-07-2014 06:40 AM - edited 03-16-2019 10:23 PM
Hi,
I have a SIP trunk configured in VG to land incomming calls. Calls from outside are able to receive directly on DID extensions successfully.
Want to configure the DID number to be forwarded to IVR so i can hear welcome greeting.
like if someone calling on 7700(DID) the call should be forwarded to IVR (CUE-1119).
Quick response is highly appreciated.
Thank You
Sam
Solved! Go to Solution.
04-08-2014 06:20 AM
Thank you and don't forget to rate helpful post of other engineers.
Thanks
Manish
04-08-2014 03:25 AM
how many digits are your internal extensions? have you configured the correct CSS in the translation pattern?
04-08-2014 04:39 AM
Hello suresh,
Internal extension are 4 digits.
yes, correct CSS.
Do i need to configure any on Voice gateway? as call is landing on VG.
Sam
04-08-2014 06:45 AM
Thank you much suresh for your support.
Actually, translation rule is must at CUCM.
Thank U
Sam
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