05-21-2014 07:28 AM - edited 03-16-2019 10:51 PM
Last week all of our confrence bridges became busy. I press the meetme button get two beeps and enter the meetme bridge number and it goes busy. I have restarted the IPVM service with no sucess. I am having trouble finding refrence to troubleshoot confernce bridges (particularly software bridge), any help would be greatly appreciated.
05-21-2014 07:51 AM
Are they registered??
Codec issues??
What does the traces say about the call??
05-21-2014 07:55 AM
The conference bridge is registered.
I have G711 relationships in my regions
by trace can you be more specific please.
05-21-2014 08:27 AM
What does the CUCM traces show about the call??
05-21-2014 09:47 AM
Which trace do I need to run I assumed it was the Cisco IP Voice Media Streaming App, but i dont see any information in there that looks like my conference bridge numbers.
05-21-2014 11:47 AM
Cisco CallManager service traces. Make sure they're set to Detailed on all nodes as well under Unified Serviceability->Trace->Configuration->CM Services->Cisco CallManager.
05-21-2014 12:10 PM
I collected the traces and I can see a call placed from my phone, but I never see my confrence bridge number dialed, howerver I am not an expert on reading the log files.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide