About Brian Meade

Brian Meade · 07-10-2018

Spinning up a new REM 11.6 install.Customer is looking at a co-browse only scenario where a customer has already called in via POTS and wants to initiate a co-browse.This would be anonymous co-browsing then and ideally would like the customer to just...

Brian Meade · 06-28-2018

I've got a separate cluster on 11.5 that was restored from 10.5 DRS. I'm using the Message Shuttle tool to true-up the messages. Can use COBRAS as well if needed. If a user deletes voicemail on the old cluster and then I run Message Shuttle/C...

Brian Meade · 04-27-2018

So the full Calabrio One suite contains a feature to automatically pause screen/audio recordings when a credit card field is detected on the agent screen. Details- https://www.calabrio.com/blog/reducing-the-burden-of-pci-compliance-in-the-contact-ce...

Brian Meade · 03-29-2018

Hey everyone, Looking for a way in CMS to allow hosts or even just non-guests to mute others while not allowing guests joining in CMA or WebRTC to mute others. I've got 2 separate callLegProfiles, but the only way I'm seeing to do this is to set ...

Brian Meade · 03-21-2018

I'm trying to figure out the best way to do redundant LDAP Servers in CMS 2.3. I tried creating 3 different LDAP Sources linked to 3 different LDAP Servers but this results in errors about duplicate users. These are all the same LDAP source, just...

Brian Meade · 11-22-2022

I was replying to @JayJayOne but looks like it may not have threaded the reply correctly.

Brian Meade · 11-22-2022

Are you using the old Android firmware still? Anything on CE or RoomOS doesn't seem to work with this workaround unfortunately.

Brian Meade · 01-05-2022

For those having issues, it looks like the instructions are missing adding an HTTP Header named SOAPAction. For the example posted of getPhone, the SOAPAction header should contain this:CUCM:DB ver=10.5 getPhone

Brian Meade · 02-18-2019

For single endpoint, easiest solution is probably going to be using some sort of bridge in the middle such as Webex.

Brian Meade · 01-16-2019

That's how it worked in the past so a lot of tabs would start to cause performance issues on your PCs. It looks like you can disable for specific tabs at the chrome://discards page but that has to be done each time the browser is restarted so you c...

Member Since	‎11-01-2006 02:10 PM
Date Last Visited	‎05-03-2023 08:28 AM
Posts	763
Total Helpful Votes Received	573

User Statistics

User Activity

Co-Browse Only

COBRAS/Message Shuttle Deleted Voicemail

Does AQM contain automatic PCI compliance?

CMS- Allow only hosts or signed in CMA users to mute others

CMS Redundant LDAP Servers

Re: DX80 touch screen is unresponsive - CSCus38877

Re: DX80 touch screen is unresponsive - CSCus38877

Re: How to Access Cisco CallManager (CUCM) with AXL API Postman Tool

Re: integration between skype with sx 20

Re: Finesse agents suffering from AutomaticTabDiscarding Chrome feature