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speed/abbreviated dial with follow-on extension

flash2200
Level 1
Level 1

Hi all,

Is there a way to configure a speed/abbreviated dial in the CUCM User Web pages so that you can have an extension tagged on, and so that when you activate it, it will dial the number, #, pause and then add the extension.

Is there a way to configure this in Cisco?

e.g. 95195708500#,2199

TIA

1 Reply 1

Not applicable

There is a special softkey called abbreviated dialing "AbbrDial" to dial the configured speed dial through the CCMUser page under speed dial options. Also confirmed that the user will have to have a chart sheet of the speed dial codes because it can't be seen on the phone.

http://www.cisco.com/en/US/docs/telepresence/cucm_cts/1_0/configuration/guide/tpccm2.html

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmespeed.html