SRST Access code

[twissam]

Hi,

i beleive i have read it somewhere on the forum before but i could not find it again.

I have CCM 4.13 and VG 2811 in SRST fall back.

Normal behavior, end user dials 9 for access code and hear tone as soon as he dials 9.

in SRST mode (i configured the access code 9 of course) it takes long time to hear back the tone and the end user feel something wrong (it could take like 7 seconds).

Is there any way to reduce this timing?

Good day

[mchandak]

sounds more like u have an overlapping Dialplan. Do a show dial-peer voice summary and check for the overlap. The best option is to aviod overlap instead of playing with timers

[twissam]

uhmmm,

well i have more than one dial peer with each point to an FXO (Voice port).

Dial-peer voice 1 pots

destination-pattern 9T

port 0/0/0

[mchandak]

can u attach the output of "show dial-peer voice summary" and "show call-manager-fallback all"

[twissam]

Hi Mahesh,

I will send them tomorro as i have no access to my customer's remotly.

thanks Mate for your help

Good day

[twissam]

Attached are the files you asked for.

Good day

[mchandak · Accepted solution]

under the SRST config, can you try "secondary-dialtone 9" and see if that helps

[bahman.tajkarimi · Accepted solution]

The delay is because of the 9T configured in the Dial-peer. By configuring 9T, the system waits for the inter digit timeout. I think the default value is 10 second. Try the following:

Dial-peer voice 1 pots

Description Local Calls

destination-pattern 9[2-9].........

port 0/0/0

forward-digits 10

Dial-peer voice 2 pots

Description Long Distance

destination-pattern 91[2-9].........

port 0/0/0

forward-digits 11

This is an example for local and Long Distance calls. You need to configure a Dial-Peer matching the international calls as well.

[twissam]

The secondary dial tone did the JOB.

Thanks and Good day