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TCL IVR with SIP trunk on Cisco router

engrhaseeb81
Level 1
Level 1

Hi All,

 

I am using a cisco 2900 series router for SIP trunk.  I configured a TCL script for IVR but when incoming received  from outside no prompts play just silence when i give any extension like 299 it transfer the calls to extension but i can't why it is not playing welcome prompts. Below is my config kindly help  me:

 

Router#dir flash:
Directory of flash0:/

    1  -rw-    99077424  Nov 26 2013 13:16:26 +00:00  c2900-universalk9-mz.SPA.152-4.M4.bin
    2  -rw-        3064  Nov 26 2013 13:26:08 +00:00  cpconfig-29xx.cfg
    3  -rw-          19   Jul 9 2014 07:02:46 +00:00  CP3905.9-4-1-0.loads
    4  drw-           0  Nov 26 2013 13:26:34 +00:00  ccpexp
  240  -rw-        2464  Nov 26 2013 13:28:18 +00:00  home.shtml
  241  -rw-     2820567   Jul 9 2014 07:03:20 +00:00  APP3905.9-4-1-0.zz
  242  drw-           0   Jul 9 2014 07:06:42 +00:00  its
  247  -rw-         660  Jul 16 2014 08:21:00 +00:00  vlan.dat
  249  -rw-       42484  Jul 18 2014 09:09:42 +00:00  en_dest_busy.au
  250  -rw-       26376  Jul 18 2014 09:09:42 +00:00  en_dest_unreachable.au
  248  -rw-       14352  Jul 18 2014 09:09:42 +00:00  en_disconnect.au
  244  -rw-       27192  Jul 18 2014 09:09:42 +00:00  en_enter_dest.au
  243  -rw-       17159  Jul 18 2014 09:09:44 +00:00  en_reenter_dest.au
  246  -rw-       14862  Jul 18 2014 09:09:44 +00:00  en_welcome.au
  245  -rw-        8293  Jul 18 2014 09:09:44 +00:00  its-CISCO.2.0.3.0.tcl

256487424 bytes total (152227840 bytes free)

 

Sh run:

 

voice service voip
 ip address trusted list
  ipv4 0.0.0.0 0.0.0.0
 allow-connections sip to sip
 no supplementary-service sip moved-temporarily
 no supplementary-service sip refer
 no supplementary-service sip handle-replaces
 redirect ip2ip
 fax protocol pass-through g711alaw
 sip      
!         
voice class codec 1
 codec preference 1 g711alaw
 codec preference 2 g729r8
!         
!         
!         
!         
voice translation-rule 1
 rule 1 /.+/ /199/
!         
voice translation-rule 2
 rule 1 /^/ /9/
!         
!         
voice translation-profile inc
 translate called 1
!         
voice translation-profile out
 translate called 2
!         
!         
!         
!         
application
 service cmeaa flash:its-CISCO.2.0.3.0.tcl
  param aa-pilot 199
  paramspace english language en
  paramspace english index 1
  param operator 0
  paramspace english location flash:
  paramspace english prefix en

 

dial-peer voice 2 voip
 service cmeaa
 destination-pattern 199
 session protocol sipv2
 session target ipv4:192.168.2.254
 incoming called-number 199
 dtmf-relay rtp-nte
 codec g711alaw

 


dial-peer voice 9 voip
 description **** INCOMING ****
 translation-profile incoming inc
 session protocol sipv2
 session target sip-server
 incoming called-number xxxxxxxxxxx
 dtmf-relay rtp-nte
 codec g711alaw

 

1 Reply 1

engrhaseeb81
Level 1
Level 1

And one more thing after activating debug i get following error:

 

Jul 18 12:27:00.698: //2269//PACK:/Media_Play_Start:  
*Jul 18 12:27:00.698: //2269//TCL :/tcl_FSMObjCmd:  fsm setstate GETDEST
*Jul 18 12:27:00.698: //2269//TCL :/tcl_FSMSetStateObjCmd: setstate setstate GETDEST
*Jul 18 12:27:00.698: //2269//MSM :/ms_asDone_buginf: Stream Association Failed: Requested codec=0x5=g711ulaw, Negotiated codec=0x6=g711alaw
*Jul 18 12:27:00.698: //2269//AFW_:/AFW_FSM_Drive: FSM no match for (GETDEST[3],ev_media_done[185])

 

Regard,

 

Haseeb Ahmad