The MCS server 7835-i2 console error" No Int 13h device found"
I have a situation in one of my cluster , the publiser server is down with error on console" "NO INT 13h devices found" .
I did reboot the server serveral times by removing drives, placing if firmly, running the support cd to upgrade the bios" but nothing seems to
work. if any one have an idea what could be the reason behind this.
Prior to this error there was an error "
“EXT3-fs error (device sd(8,6)) in start_transaction:Journal has aborted.”
somehow i recovered with this error by updating the Firmware file for mcs 7835-i2 hardware, then the system was working fine for 4/5 hrs ,restarted couple of times after patch, no console error then. Some time later the server hung , had to restart and saw this error " no int 13h device found" .
Beware this issue reappeared with cucm / cuc / cup 8.5 and is tracked with these defects:
This is not applicable to 8.6(1). It only applies to scenarios where L2 upgrade was performed. It can be verified by checking with show hardware the raid driver version, it will be 1.1-5 (2455) instead of 1.1.5-24702. The same workarounds apply as in the original field notice. You can open a TAC case to get a cop file to prevent this from happening (note if you were affected by this field notice you will need to follow the steps in the field notice first to recover the server)
Learn: How to configure Cloud Connected PSTN with Webex Calling
CCP Provider Name
Product Home Page Link
Webex Calling Customer Region
Countries Supported by Provider
Free Trial Link
Contact Provider Link
FR & LU
Meet the Authors Video - Leveraging SBCs to Empower a Changing World of Collaboration
(Live event – Tuesday, 16th, 2020 at 10:00 a.m. Pacific / 1:00 p.m. Eastern / 7:00 p.m. Paris)
This event had place on Tuesday 16th, February 2020 at 10am PST ...
This event had place on Tuesday 16th, February at 9:30am PST
The need for virtual collaboration across individuals, teams, organizations, and industries has been significantly changed with the global challenges presented in 2020. The indust...
Cisco Champion Radio · S8|E8 The Future of Work with Cognitive Collaboration
Cognitive Collaboration brings together intelligence and context throughout all collaboration experiences. Bridging AI and ML capabilities with insight and the context of the me...