Time Display wrong on CCME phones

[rafael.cortes_2]

We are running CCME 4.0(0). We have 7961, 7941, and 7911 phones. The time displayed on the phones are all wrong. When I log in to the web page of the phones the time zone parameter is blank. In Telephony Service I have the parameter "time-zone 5" set for Pacific. I have this same CCME configuration with same hardware and CCME version at several other locations. The times are correct on those phones and when I log onto the webpage of any of those phones it shows the time-zone parameter as Pacific Standard/Daylight Time. I have reset the phones several times. How can I force the phones to recognize the timezone?

Thanks

Rafael Cortes

[Rob Huffman]

Hi Rafael,

Troubleshooting Incorrect Time Stamp on IP Phones in Cisco Unified CME

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/troubleshooting/guide/ts_time.html#wp1053981

This was really covered nicely by Paul in this thread :)

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=General&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cbf1665/0

Hope this helps!

Rob

[rafael.cortes_2]

Thank you for your help Rob. The:

no create cnf-files

create cnf-files

and resetting the phones again resolved the issue.