cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
461
Views
0
Helpful
1
Replies

Touch 12 POE

jevans
Level 1
Level 1

According to the install guide the Touch 12 requires a POE adapter when used with the older CTS type codecs. Can anyone explain this as the phone port on the codec supplies POE?

1 Reply 1

nathans
Level 4
Level 4

Hi,

The Codec does supply power to the Touch12. The older codecs were not designed with the Touch12 in mind, for support reasons, they included the PoE adapter. In reality, every codec has always worked fine with the Touch12s that I have seen, without the PoE injector..

If it works fine without the PoE injector, feel free to use it like that. If there seem to be power issues with the Touch12, might want to put it on the injector before calling TAC.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: