Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have a 8.6 CM Cluster integrated with Genesys V8.An agent receives a call through an Outbound Campaign and when he tries to make a conference call with a RP controlled by Genesys receives busy tone.It does not happen with all the calls, lets say 50...
Hi all,We have implemented IP telephony using cucm9.1 & we have 6941 phones. The users are asking me to lock there phone, when are not in the office. i already implemented Extension Mobility but the users are not comfortable to enter their username a...
Hi All,Have an IP Phone 9971 which registration status is rejected.CUCM is 8.5.1.10000-26 with SIP 9971.9-1-1SR1 device firmware.Please tell me if its is a firmware problem.Thanks in advanced.
Dear Team, I want to forward incoming fax on Pri number to external number (analog). How we can achieve for this task? Thanks
Dearsi need the QOS configuration for voice and video on cisco Switch 2960 , 3750 and cisco routers 2900
Hello Everyone, I am studying CCNA Voice, im simulating a LAB consists of CME and CUCM(8.6) through GNS3 This is the scenario : DN's 2010 - 2012 are enrolled on CCM, from DN 2010, i dialed 911 under CME2 and the line is busy I configured CUCM to th...
Hi Guys,I am working in my lab with CUCM 8.6 in the VMWare. In the last week I didn´t had problem to do upgrade firmware IP Phone, patches and another things. Now I am trying change Phone firmware and put the release for version CUCM 8.6 and I am rec...
i would like to add 7975 phone to call manager express.where do I get the firmware for 7975 for cme?i tried from software.cisco.com but it's for call manager only.
I need assistance on translating different number starting with 2 but the length is for case a. 10 digits and for case b. more than 10 digits.Ex I have the following numbers:a. 92105555555 to be translated to 92105555555b. 921799999999999 to be tran...
I have a customer running CUCM 8.6, they have unused Essential Licenses, they need additional Enhanced Licenses, is there a way to upgrade their unused licenses.Thx
Hi All, I have a customer that is migrating their Cisco 7900 series phones with a number of models to call manager 10.5. I have reached out to partner helpline and they have advised that all 7900 series phone are compatible according to this link htt...
I understand the difference between Call Manager Restricted vs Unrestricted versions, but I have no idea how to determine which it was installed as... I'm working for a client who had their system installed by another third party company, years ago, ...
I have several new CP-7821s in my system that are not turning on the backlight for an incoming call. Once a call is answered, the light stays on for the set time period and then goes out, just like it is supposed to. The next new call fails to turn...
Apologies if this is a fairly naive question but I am not overly familiar with the UC520.We have a UC520 (v15.0) which is configured with a public IP address on the WAN side and a 10.x.x.x subnet on the LAN side for the phones.The system works in so ...
First. Only 8.0.3 SIP firmware is working for me (all other is failing to load). Secondly on above firmware phone is working only till I will configure it, after configure phone will boot, start application and turn into power saving mode (turning sc...
