Triggering the visual 79xx MWI manually

[George Banuelos]

Greetings,

Does anyone know if there is a way to test the visual MWI on 79xx phones at the 'physical' level or CUCM level without having to calling into the Unity MWI DN or without assigning a DN to the phone and leaving a test voice message on the Unity to trigger the MWI. 

Looking for any command or instruction on the CUCM 8.6 or physical method that would trigger the visual MWI for testing.

Thank you!

[William Bell]

George,

If you are using SCCP integration then you probably set the MWI On/Off directory numbers.

Assuming the above is a true statement then you can test by dialing the MWI On (or Off) directory number directly from the IP phone. Of course, this assumes that the MWI On/Off DNs are in a partition your phone or line CSS can dial.

HTH.

-Bill (http://ucguerrilla.com)

[William Bell]

Another method you can use is from the CLI of the CUCM. Though, you may want to stick with the aforementioned method depending on your comfort level.

The method from the CLI involves writing a value directly to the database.

To turn MWI on for a DN:

run sql update numplandynamic set tklampblinkrate_messagewaiting='2'  where fknumplan=(select pkid from numplan where dnorpattern='2001')

To turn MWI off for a DN:

run sql update numplandynamic set tklampblinkrate_messagewaiting='1'   where fknumplan=(select pkid from numplan where dnorpattern='2001')

The change will take effect immediately. 

Again, use the above for testing purposes only.

HTH.

-Bill (http://ucguerrilla.com)