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UCCX Process DIsable

antonio.fragoso
Level 1
Level 1

Hi Everebody

I am installing the  Unified CCX - but I am CRS Administration an CRS Engine Process are always going to DISABLE mode. Does any body now how can I fix this issue

Other question concerning the  "CRS Admin Utily" - What is the user name and password ?

3 Replies 3

Walter Solano
Level 7
Level 7

Hello,

In order toi know why the engine is going into partial service you will need to check the MCVD trace, those are in C:\Program Files\Wfavvid\Log

MCVD

154551808
Level 1
Level 1

Hi Antonio,

What is the version of UCCX???

Best regards.

Mauricio

Hi Mauricio

I using the 

Version5.0(2)_Build064

I am puting some MCDV trace log