01-21-2014 02:52 PM - edited 03-16-2019 09:22 PM
Hi there,
Good afternoon.
Customer received this hardware failure alert. I logged on to RTMT and got the full text. Looks like it came from "raid virtual disk" based on LSI and VD. Just wondering if any expert has seen this before? I pasted outputs from show status and show hardware below. Thanks a lot!!
At Sat Jan 18 05:05:48 CST 2014 on node , the following HardwareFailure events generated:
hwStringMatch : Jan 18 03:05:25 CMSUB daemon 4 Director Agent: LSIESG_AlertIndication 500605B001887920 Consistency Check inconsistency logging disabled on VD 00/0 (too many inconsistencies) Sev: 3.
AppID : Cisco Syslog Agent
ClusterID :
NodeID : CMSUB
TimeStamp : Sat Jan 18 03:05:25 PST 2014
hwStringMatch : Jan 18 03:05:25 CMSUB daemon 4 Director Agent: LSIESG_StorageVolume_Modified 500605B001887920 Consistency Check inconsistency logging disabled on VD 00/0 (too many inconsistencies) Sev: 3.
AppID : Cisco Syslog Agent
ClusterID :
NodeID : CMSUB
TimeStamp : Sat Jan 18 03:05:26 PST 2014
admin:show status
Host Name : CMSUB
Date : Tue Jan 21, 2014 16:47:09
Time Zone : Central Standard Time (America/Chicago)
Locale : en_US.UTF-8
Product Ver : 9.1.1.20000-5
OS Ver : 5.0.0.0-2
admin:show hardware
HW Platform : 7835I3
Processors : 1
Type : Intel(R) Xeon(R) CPU E5504 @ 2.00GHz
CPU Speed : 2000
Memory : 6144 MBytes
Object ID : 1.3.6.1.4.1.9.1.585
OS Version : UCOS 5.0.0.0-2
Serial Number : 1234567
RAID Version :
Raid firmware version: 11.0.1-0042
BIOS Information :
IBMCorp. -[D6E158AUS-1.16]- 11/26/2012
RAID Details :
Versions
================
Product Name : IBM ServeRAID-MR10i SAS/SATA Controller
Serial No : P192812345
FW Package Build: 11.0.1-0042
Settings
================
Current Time : 14:48:13 1/21, 2014
Predictive Fail Poll Interval : 300sec
Interrupt Throttle Active Count : 16
Interrupt Throttle Completion : 50us
Rebuild Rate : 30%
PR Rate : 30%
Resynch Rate : 30%
Check Consistency Rate : 30%
Reconstruction Rate : 30%
Cache Flush Interval : 4s
Max Drives to Spinup at One Time : 2
Delay Among Spinup Groups : 12s
Physical Drive Coercion Mode : 1GB
Cluster Mode : Disabled
Alarm : Enabled
Auto Rebuild : Enabled
Battery Warning : Enabled
Ecc Bucket Size : 15
Ecc Bucket Leak Rate : 1440 Minutes
Restore HotSpare on Insertion : Disabled
Expose Enclosure Devices : Enabled
Maintain PD Fail History : Disabled
Host Request Reordering : Enabled
Auto Detect BackPlane Enabled : SGPIO/i2c SEP
Load Balance Mode : Auto
Use FDE Only : No
Security Key Assigned : No
Security Key Failed : No
Security Key Not Backedup : No
Any Offline VD Cache Preserved : No
Device Present
================
Virtual Drives : 1
Degraded : 0
Offline : 0
Physical Devices : 3
Disks : 2
Critical Disks : 0
Failed Disks : 0
Battery Back Up Information:
==========================
BBU status for Adapter: 0
BatteryType: iBBU
Voltage: 4054 mV
Current: 0 mA
Temperature: 29 C
BBU Firmware Status:
Charging Status : None
Voltage : OK
Temperature : OK
Learn Cycle Requested : No
Learn Cycle Active : No
Learn Cycle Status : OK
Learn Cycle Timeout : No
I2c Errors Detected : No
Battery Pack Missing : No
Battery Replacement required : No
Remaining Capacity Low : No
Periodic Learn Required : No
Battery state:
GasGuageStatus:
Fully Discharged : No
Fully Charged : Yes
Discharging : Yes
Initialized : Yes
Remaining Time Alarm : No
Remaining Capacity Alarm: No
Discharge Terminated : No
Over Temperature : No
Charging Terminated : No
Over Charged : No
Relative State of Charge: 99 %
Charger System State: 49168
Charger System Ctrl: 0
Charging current: 0 mA
Absolute state of charge: 96 %
Max Error: 2 %
Exit Code: 0x00
Logical Drives Information:
==========================
Virtual Disk: 0 (Target Id: 0)
Name:
RAID Level: Primary-1, Secondary-0, RAID Level Qualifier-0
Size:135.972 GB
State: Optimal
Stripe Size: 128 KB
Number Of Drives:2
Span Depth:1
Default Cache Policy: WriteBack, ReadAheadNone, Direct, No Write Cache if Bad BBU
Current Cache Policy: WriteBack, ReadAheadNone, Direct, No Write Cache if Bad BBU
Access Policy: Read/Write
Disk Cache Policy: Disabled
Encryption Type: None
Physical Disks Information:
==========================
Slot Number: 0
Device Id: 0
Sequence Number: 2
Media Error Count: 0
Other Error Count: 0
Predictive Failure Count: 0
Last Predictive Failure Event Seq Number: 0
PD Type: SAS
Raw Size: 136.731 GB [0x11176d60 Sectors]
Non Coerced Size: 136.231 GB [0x11076d60 Sectors]
Coerced Size: 135.972 GB [0x10ff2000 Sectors]
Firmware state: Online
SAS Address(0): 0x5000cca00a2e1c2d
SAS Address(1): 0x0
Connected Port Number: 0(path0)
Inquiry Data: IBM-ESXSCBRCA146C3ETS0 NC610PCVUB3XECCXSA610
FDE Capable: Not Capable
FDE Enable: Disable
Secured: Unsecured
Locked: Unlocked
Foreign State: None
Device Speed: Unknown
Link Speed: 3.0Gb/s
Media Type: Hard Disk Device
Slot Number: 1
Device Id: 1
Sequence Number: 2
Media Error Count: 0
Other Error Count: 0
Predictive Failure Count: 0
Last Predictive Failure Event Seq Number: 0
PD Type: SAS
Raw Size: 136.731 GB [0x11176d60 Sectors]
Non Coerced Size: 136.231 GB [0x11076d60 Sectors]
Coerced Size: 135.972 GB [0x10ff2000 Sectors]
Firmware state: Online
SAS Address(0): 0x5000cca00a2d3cbd
SAS Address(1): 0x0
Connected Port Number: 1(path0)
Inquiry Data: IBM-ESXSCBRCA146C3ETS0 NC610PCVTW7MECCXSA610
FDE Capable: Not Capable
FDE Enable: Disable
Secured: Unsecured
Locked: Unlocked
Foreign State: None
Device Speed: Unknown
Link Speed: 3.0Gb/s
Media Type: Hard Disk Device
01-21-2014 04:13 PM
Are you using an MCS server or UCS? What model is the server?
01-22-2014 06:24 AM
Hi Joe,
Good morning.
It's a 7835I3 physical server. Please see outputs of show status / hardware in my post.
admin:show hardware
HW Platform : 7835I3
Processors : 1
Type : Intel(R) Xeon(R) CPU E5504 @ 2.00GHz
CPU Speed : 2000
Memory : 6144 MBytes
Object ID : 1.3.6.1.4.1.9.1.585
OS Version : UCOS 5.0.0.0-2
Serial Number : 1234567
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