12-06-2010 03:31 AM - edited 03-16-2019 02:17 AM
Can anyone help me? I have CUCM cluster with 1 publisher and 1 subscriber, I had a maintenance and shutdown both, I first turn on subscriber and phones could not registered with it and even I could not logged in as an administrator, when I turn on Publisher I logged in and phones registered too.
I discovered that Subscriber can not reach its local database
this is error from CLI
"admin:show tech dbstateinfo
-------------------- show tech dbstateinfo --------------------
Database State Info
Output is in cm/trace/dbl/showtechdbstateinfo20856.out
cdr err output is in cm/trace/dbl/showtechdbstateinfo_cdr_err20856.out"
Thank you in advance
Solved! Go to Solution.
12-08-2010 09:28 AM
Hi Giorgi,
Can you do the following ?
- Restart 'RIS Data Collector' service on both Pub and Sub
- Run a new Database Status Report and check if you see any entries under 'cdr list serv' for .242 server
- Attach the new Database Status Report so that I can take a look
- Sriram
12-08-2010 09:28 AM
Hi Giorgi,
Can you do the following ?
- Restart 'RIS Data Collector' service on both Pub and Sub
- Run a new Database Status Report and check if you see any entries under 'cdr list serv' for .242 server
- Attach the new Database Status Report so that I can take a look
- Sriram
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