Unable to forward the Calls from IP Phone to Mobile

[roopesh.n]

Hi All,

We  have Using CCM 4.0 .All the Call from out side will Come to the  Reception IP Phone (Model 7940). From there We are unable to forward the  call to my mobile. From Extenson we are able to forward the Call to  mobile

Thanks

Roopesh

[acampbell]

Hi Roopesh,

From what I can see the call come from the PSTN to you and uses PLAR to dial 500
500 matches dial peeer 106 and sent to CUCM on IP address 10.10.14.11

The forwarded call comes to the router as 0.9902025093
This matches dial peer 14 and sent out on the ISDN 4/0:15

To ensure correct codecs can you try pasting the following lines into
the config

conf t
!
!
!
!
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g711alaw
codec preference 3 g729r8
!
!
voice class h323 1
  h225 timeout tcp establish 3
!
!
dial-peer voice 1 pots
description *** FOR INCOMING DIAL PEER MATCHING ***
incoming called-number .
direct-inward-dial
port 4/0:15
!
!
dial-peer voice 106 voip
destination-pattern 5..
session target ipv4:10.10.14.11
incoming called-number .
dtmf-relay h245-alphanumeric
no codec g711ulaw
voice-class codec 1
voice-class h323 1
ip qos dscp cs5 media
no vad
!
!
end
!
!

Then retry the test call

HTH
Alex

[roopesh.n]

Thank you Very Much Alex,

I will make the Change and i Will update the same to you.

I have one more problem .

I was not able to Dial the Pri Line NO 25053500. Can you Find the above configuration and sugggest any thing wrong with this.

Thanks,

Roopesh

[acampbell]

Roopesh

If 25053500 is an outbound call it needs to have a leading "0" -- IE 0.25053500 to match

dial peeer 14 and the ISDN/PRI

!

dial-peer voice 14 pots

destination-pattern 0T

progress_ind setup enable 3

progress_ind progress enable 8

progress_ind connect enable 8

direct-inward-dial

port 4/0:15

!

Regards

Alex

[roopesh.n]

Hi Alex,

The thing Is We have Two line One is For incomming and one is for Out going

25053500 is for only incomming And now it is connected to Controller E1 like

controller E1 2/1

framing NO-CRC4

clock source internal

pri-group timeslots 1-31

description for Income

Once i Dialed this no It used lonch on Reception .

Now it is not hapening.

Thanks

Alex.

[acampbell · Accepted solution]

Hi Roopesh,

From your config the components for ISDN/PRI 2/1:15

!
controller E1 2/1
framing NO-CRC4
clock source internal
pri-group timeslots 1-31
description for Income
!
interface Serial2/1:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn incoming-voice voice
no cdp enable
!
!
voice-port 2/1:15
connection plar 500
!
dial-peer voice 106 voip
destination-pattern 5..
session target ipv4:10.10.14.11
dtmf-relay h245-alphanumeric
codec g711ulaw
ip qos dscp cs5 media
no vad
!

I would change/add a couple items

!
controller E1 2/1
framing NO-CRC4
no clock source internal
pri-group timeslots 1-31
description for Income
!

The ISDN/PRI should be taking it clock from line not internally

I would also add a dial peer to match incoming calls from this PRI

!
dial-peer voice 2 pots
description *** FOR INCOMING DIAL PEER MATCHING ***
incoming called-number .
direct-inward-dial
port 2/1:15
!

Please nort that this line
(incoming called-number .)
Needs to include the "space" and the fullstop "."

Can you also confirm that the ISDN is in service and Up

show isdn status

Regards
Alex

[roopesh.n]

Thanks For the replay Alex,

I will make the Changes in Gateway And i will come back to you.

Thanks

Roopesh

[roopesh.n]

Hi Alex,

Thank you very much .We Completed our first task successes fully .Now we are able to forward the Call to Mobiles. Thank you for your extended support.

Thanks

Roopesh

[acampbell · Accepted solution]

Roopesh,

Glad to be of assistance.

Good to hear of success

Regards

Please rate useful posts

[roopesh.n]

Hi Alex ,

Our Second issue PRI line Dosent seems working after making the requsted change . But One improvment is there it is now the call is conecting but unable to here the sound from both side.

Regards

Roopesh

[acampbell]

Roopesh,

To refresh us as what is happening

You receive a call on the ISDN/PRI 2/1:15

This should call your reception desk.

On the voice port for 2/1:15 you are using PLAR

!

voice-port 2/1:15

connection plar 500

!

So this meens all calls coming in on this PRI will route to Number 500

So there is a matching dial peer "106"

!

dial-peer voice 106 voip

destination-pattern 5..

session target ipv4:10.10.14.11

What is number 500 in the CUCM ?

Regards

Alex

[roopesh.n]

Hi Alex,

If I Dailed 500 it will reach Reception(100).Now If dailed 025053500 it is connecting to reception but not able to hear.

Thanks

Roopesh

[acampbell]

Roopesh,

Can you post the latest config

Show runn

Regards

Alex

[roopesh.n]

Hi Alex,

Here is the Running Configuration and ISDN Status.

Current configuration : 6792 bytes

!

version 12.3

service timestamps debug datetime

service timestamps log datetime

service password-encryption

!

hostname oh-rt2

!

boot-start-marker

boot system flash c3745-advipservicesk9-mz.123-26.bin

boot-end-marker

!

logging buffered 4096 notifications

enable secret 5 $1$AgBh$dCd1NSglSXBbZXmjcdO/I.

!

clock timezone IST 5 30

no network-clock-participate slot 2

no network-clock-participate slot 4

voice-card 2

dspfarm

!

     voice-card 4

dspfarm

dsp services dspfarm

!

no aaa new-model

ip subnet-zero

ip cef

!

!

!

ip domain name

ip audit po max-events 100

!

isdn switch-type primary-net5

!

!

voice hunt user-busy

voice rtp send-recv

!

voice class codec 1

codec preference 1 g711ulaw

codec preference 2 g711alaw

codec preference 3 g729r8

--More--         !

!

!

voice class h323 1

h225 timeout tcp establish 3

!

!

!

!

!

!

!

ccm-manager mgcp

ccm-manager music-on-hold

ccm-manager config server 10.10.14.11 

ccm-manager config

fax interface-type fax-mail

!

!

controller E1 2/0

framing NO-CRC4

clock source internal

pri-group timeslots 1-24

--More--          description for BSnl

!

controller E1 2/1

framing NO-CRC4

clock source internal

pri-group timeslots 1-31

description for Income

!

controller E1 4/0

framing NO-CRC4

pri-group timeslots 1-31

description For Outgoing

!

ip tcp synwait-time 13

!

!

!

!

!

interface Multilink1

bandwidth 256

ip address 172.16.16.45 255.255.255.252

ip tcp header-compression iphc-format

--More--          ppp multilink

ppp multilink group 1

ip rtp header-compression iphc-format

!

interface FastEthernet0/0

ip address 10.10.14.5 255.255.255.0

ip broadcast-address 10.10.14.255

ip accounting output-packets

ip nbar protocol-discovery

ip route-cache flow

no ip mroute-cache

duplex auto

speed auto

h323-gateway voip bind srcaddr 10.10.14.5

!

interface Serial0/0

description Circuit #1 initiating in India via Bharti

bandwidth 128

no ip address

encapsulation ppp

no ip route-cache cef

no ip route-cache

no ip mroute-cache

--More--          clock rate 2000000

ppp multilink

!

interface FastEthernet0/1

ip address 10.10.3.8 255.255.255.0

duplex auto

speed auto

no cdp enable

!

interface Serial0/1

description Circuit #2 initiating in India via BSNL

bandwidth 128

no ip address

no ip route-cache cef

no ip route-cache

no ip mroute-cache

clock rate 2000000

!

interface Serial0/2

description initiating in India via TATA

bandwidth 128

no ip address

encapsulation ppp

       clock rate 2000000

ppp multilink

ppp multilink group 1

!

interface Serial0/3

no ip address

shutdown

clock rate 2000000

no cdp enable

!

interface Serial2/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice voice

no cdp enable

!

interface Serial2/1:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice voice

no cdp enable

--More--         !

interface Serial4/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice voice

no cdp enable

!

ip classless

ip route 10.10.0.0 255.255.0.0 10.10.14.1

ip route 172.18.252.0 255.255.255.192 10.10.14.1

!

ip http server

no ip http secure-server

!

logging trap errors

access-list 1 permit 10.10.3.18 log

access-list 1 deny   any

access-list 2 permit 10.10.3.18 log

access-list 2 deny   any

dialer-list 1 protocol ip permit

!

!

      !

snmp-server community public RO 1

snmp-server community private RW 2

snmp-server location OH/BLR/

snmp-server contact

snmp-server enable traps tty

!

voice-port 1/0/0

!

voice-port 1/0/1

!

voice-port 1/1/0

cptone IN

timeouts interdigit 3

connection plar 100

!

voice-port 1/1/1

cptone IN

timeouts interdigit 3

connection plar 100

!

voice-port 2/0:15

connection plar 100

--More--         !

voice-port 2/1:15

connection plar 500

!

voice-port 4/0:15

connection plar 500

!

mgcp

mgcp call-agent 10.10.14.11 2427 service-type mgcp version 0.1

mgcp rtp unreachable timeout 1000 action notify

mgcp package-capability rtp-package

no mgcp package-capability res-package

mgcp package-capability sst-package

no mgcp package-capability fxr-package

no mgcp timer receive-rtcp

mgcp sdp simple

mgcp fax t38 inhibit

mgcp rtp payload-type g726r16 static

!

mgcp profile default

!

sccp local FastEthernet0/0

sccp

sccp ccm 10.10.14.11 priority 1

!

dspfarm rtp timeout 60

!

dial-peer cor custom

!

!

!

dial-peer voice 3 pots

application mgcpapp

incoming called-number 8025053.T

direct-inward-dial

!

dial-peer voice 4 pots

application mgcpapp

!

dial-peer voice 5 pots

application mgcpapp

!

dial-peer voice 3000 voip

destination-pattern 3...

session target ipv4:160.100.160.151

!

     dial-peer voice 9999 voip

destination-pattern 9T

session target ipv4:160.100.160.151

!

dial-peer voice 6 pots

application mgcpapp

!

dial-peer voice 14 pots

destination-pattern 0T

progress_ind setup enable 3

progress_ind progress enable 8

progress_ind connect enable 8

direct-inward-dial

port 4/0:15

!

dial-peer voice 101 voip

destination-pattern 7..

session target ipv4:10.10.14.11

dtmf-relay h245-alphanumeric

codec g711ulaw

ip qos dscp cs5 media

no vad

!

  dial-peer voice 102 voip

destination-pattern 8..

session target ipv4:10.10.14.11

dtmf-relay h245-alphanumeric

codec g711ulaw

ip qos dscp cs5 media

no vad

!

dial-peer voice 103 voip

destination-pattern 9..

session target ipv4:10.10.14.11

dtmf-relay h245-alphanumeric

codec g711ulaw

ip qos dscp cs5 media

no vad

!

dial-peer voice 104 voip

session target ipv4:10.10.14.11

dtmf-relay h245-alphanumeric

codec g711ulaw

ip qos dscp cs5 media

no vad

!

  dial-peer voice 105 voip

destination-pattern 6..

session target ipv4:10.10.14.11

dtmf-relay h245-alphanumeric

codec g711ulaw

ip qos dscp cs5 media

no vad

!

dial-peer voice 106 voip

incoming called-number .

destination-pattern 5..

voice-class codec 1

voice-class h323 1

session target ipv4:10.10.14.11

dtmf-relay h245-alphanumeric

ip qos dscp cs5 media

no vad

!

dial-peer voice 30 pots

preference 2

destination-pattern *5T

!

dial-peer voice 77 pots

    preference 2

destination-pattern *7T

!

dial-peer voice 29 pots

preference 1

destination-pattern *5T

port 1/1/0

!

dial-peer voice 78 pots

preference 1

destination-pattern *7T

port 1/1/1

!

dial-peer voice 2 pots

application mgcpapp

incoming called-number 8025053.T

direct-inward-dial

!

dial-peer voice 1 pots

description **** For Income Dial Peer***

incoming called-number .

direct-inward-dial

port 4/0:15

--More--         !

num-exp 8025053... ...

gateway

!

!

oh-rt2#sh isdn status

Global ISDN Switchtype = primary-net5

ISDN Serial2/0:15 interface

dsl 0, interface ISDN Switchtype = primary-net5

    Layer 1 Status:

DEACTIVATED

    Layer 2 Status:

TEI = 0, Ces = 1, SAPI = 0, State = TEI_ASSIGNED

    Layer 3 Status:

0 Active Layer 3 Call(s)

    Active dsl 0 CCBs = 0

    The Free Channel Mask:  0x00000000

    Number of L2 Discards = 0, L2 Session ID = 0

--More--         ISDN Serial2/1:15 interface

dsl 1, interface ISDN Switchtype = primary-net5

    Layer 1 Status:

ACTIVE

    Layer 2 Status:

TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED

    Layer 3 Status:

0 Active Layer 3 Call(s)

    Active dsl 1 CCBs = 0

    The Free Channel Mask:  0xFFFF7FFF

    Number of L2 Discards = 0, L2 Session ID = 0

--More--         ISDN Serial4/0:15 interface

dsl 2, interface ISDN Switchtype = primary-net5

    Layer 1 Status:

ACTIVE

    Layer 2 Status:

TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED

    Layer 3 Status:

1 Active Layer 3 Call(s)

CCB:callid=81EB, sapi=0, ces=0, B-chan=31, calltype=VOICE

    Active dsl 2 CCBs = 1

    The Free Channel Mask:  0xBFFF7FFF

    Number of L2 Discards = 0, L2 Session ID = 1

--More--             Total Allocated ISDN CCBs = 1

oh-rt2#exit

Thanks

Roopesh

[acampbell]

Roopesh,

Can you change the clocking for PRI 2/1:15

!
controller E1 2/1
clock source line
!

Also if the call is setting Ok like
ringing then answering but no speach and the call stays up.
Usually this is an IP routing/connectivity issue between the RTP
endpoints.

Can you get the IP address of the Called phone.
Can you ping (extended) this from the gateway using a source Ip address
10.10.14.5 (Your H323 binding address)

Regards
Alex

[roopesh.n]

Hi Alex,

I will update you on monday.

Happy Weak end.

Thanks

Roopesh