Unable to install Unity Connection 8.5 on UCS VM

[davidaitchison]

Hi,

I am trying to install Cisco Unity Connection 8.5 on a UCS C210 ESXi4.1. But when I start it up to begin the install the console only shows blinking cursor in the top left of screen.

I am using the follow:

Cisco UCS C210 M2 Platform

ESXi 4.1

using the OVA for the deployment CUC_10000_user_300GB_v1.0_vmv7.ova

Any ideas on what is going wrong

[Joseph Martini · Accepted solution]

Its a problem with the boot order in your BIOS not set to boot to CD/DVD first,

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtk30801

[Joseph Martini · Accepted solution]

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/installation/guide/8xcucig020.html#wp612911

Changing the Boot Order of the Cisco Unity Connection 8.x Virtual Machine

Added April 16, 2010

Do the following procedure to change the BIOS setting so the virtual  machine boots first from the DVD virtual device, then from the virtual  hard disk.

To Change the Boot Order of the Cisco Unity Connection 8.x Virtual Machine

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Step 1 In VMware vSphere Client, power off the virtual machine on which you deployed the OVA template.

Step 2 In the left pane of vSphere Client, right-click the name of the virtual machine, and select Edit Settings.

Step 3 In the Virtual Machine Properties dialog box, select the Options tab.

Step 4 In the Settings column, under Advanced, select Boot Options.

Step 5 Under Force BIOS Setup, check the The Next Time the Virtual Machine Boots, Force Entry into the BIOS Setup Screen check box.

Step 6 Click OK to close the Virtual Machine Properties dialog box.

Step 7 Power on the virtual machine.

The virtual machine will boot into the BIOS menu.

Step 8 Navigate  to the Boot menu and change the boot device order so the CD-ROM device  is listed first and the Hard Drive device is listed second.

Step 9 Save the change and exit BIOS setup.

[David Hailey]

+5 to Joe.  I have a C-210 in my lab and have seen this issue a few times.  I've also just built the VM machine settings manually vs. using an OVA and that clears up the issue as well.

Hailey

[davidaitchison]

Thanks Joe

This was the exact issue and your detailed reply was great thanks for the help.