unable to start service ICM distributor

[sonisdreams]

Hi Friends,

I am unable to start the Cisco ICM distributor service. when I will start it it will show the error message "unable to start the service the service did not start due to a logon failure". Please support.

[Jayadurai Chelladurai]

Hi,

This issue is due to Windows account login mismatch.

Solution:

Navigate into services.msc (windows services) & right click the Cisco ICM distributor service , Properties / Logon Tab & provide the domain account in which the Distributor was installed actually.

Try to start the services now. It should be good to go.

Thanks,

Jayadurai

Servion Global Solutions.